Telemarketing Intern

Date PostedJuly 26, 2026LocationIn personCompanyCAYS GROUP PLTSalaryRM 1000 - 1800TypeInternship

Job Summary

This is a remote telemarketing internship role focusing on outbound calling, lead generation, and client communication. Interns will be responsible for making cold calls, maintaining CRM records, and building positive customer relationships. The position requires good communication skills, organization, and a goal-oriented mindset.

Responsibilities

  • Make outbound cold calls and handle inbound enquiries
  • Update CRM with accurate call notes and lead status
  • Follow up on generated leads and track daily outcomes

Required Skills

  • Good communication and interpersonal skills
  • Basic familiarity with CRM tools
  • Organized and time-effective

Job Details

Job Responsibilities: Make cold calls to find and evaluate potential leads. Build and maintain positive relationships with clients. Deliver effective sales pitches to potential customers over the phone. Communicate with customers through phone, other digital means.. Follow up on all generated leads. Job Requirements: Minimum requirement: Degree and 1 year of relevant experience. Must have good communication and interpersonal skills. Should be well-organized and manage time effectively. A proactive and goal-oriented mindset is a plus Job Type: Internship Contract length: 4 months Benefits: Opportunities for promotion Professional development Work Location: In person Responsibilities Outreach & Conversion - Make outbound calls to prospective students, explain course options clearly, and guide interested contacts toward the next enrolment step. - Handle basic inbound enquiries with a friendly tone and convert interest into scheduled follow-ups or registrations. Data & Administration - Keep the CRM updated with accurate call notes, lead status, and next actions to ensure smooth handovers. - Track daily outcomes and maintain simple reports to help the admissions team prioritise leads. Team Collaboration & Reporting - Share call insights with colleagues and follow direction for escalations or promotional updates. - Attend short team check-ins and contribute practical ideas to improve call scripts and follow-up flows. Requirements Qualifications & Experience - Fresh graduate or no prior experience is fine; we expect enthusiasm and a willingness to learn phone-based sales in education. Hard Skills & Knowledge - Clear spoken communication, good phone etiquette, and comfort with high-volume calling. - Basic familiarity with CRM tools or a readiness to learn them quickly. Soft Skills & Qualities - Patient, polite, and resilient with a positive attitude during repeated outreach. - Organised, punctual, and able to follow simple processes for logging leads and actions.