Admin Assistant
Job Summary
The Admin Assistant will manage maintenance hotlines and coordinate scheduling between technicians, clients, and suppliers to ensure efficient operations. The role involves sourcing quotations, monitoring job progress, and maintaining accurate administrative records. This position supports the operations team to ensure service standards are consistently met.
Responsibilities
- Manage maintenance hotline and customer service
- Coordinate technician scheduling
- Source and compare supplier quotations
- Monitor maintenance job progress
- Maintain administrative records and reports
Required Skills
- SPM/STPM/Diploma qualification
- Administrative coordination
- Communication skills
- Data entry and record keeping
- Problem-solving
Job Details
Responsibilities:
- Manage maintenance hotline and customer service.
- Coordinate and schedule maintenance works with precision so that technicians are dispatched efficiently.
- Liaise closely with clients, technicians, suppliers, and subcontractors to maintain seamless communication.
- Source and compare competitive quotations from suppliers and subcontractors to secure best value and quality.
- Monitor real-time maintenance job progress to guarantee timely completion and maintain service standards.
- Prepare comprehensive maintenance reports and update job status records.
- Maintain neat, organized filing and administrative records.
- Provide proactive administrative support to the operations team.
Requirements:
- Minimum of SPM, STPM, Certificate, Diploma, or equivalent qualification.
- Fresh graduates are highly encouraged to apply.
- Prior experience in administrative support, customer service, or admin coordination is an added advantage.