HR Assistant Manager
Job Summary
The HR Assistant Manager acts as a strategic leader responsible for the full spectrum of HR functions, including talent acquisition, payroll, and employee relations. This role ensures regulatory compliance and fosters an employee-centric culture that aligns with company growth. The position involves guiding decision-making, overseeing HR policies, and enhancing performance management frameworks.
Responsibilities
- Lead HR operations and department strategy.
- Manage full-cycle recruitment and workforce planning.
- Handle employee relations, investigations, and grievances.
- Oversee payroll, compensation, benefits, and compliance.
- Drive performance management and organizational development.
Required Skills
- Bachelor’s degree in HR, Business, or Psychology.
- Minimum 5 years HR experience (2+ years in management).
- Expertise in Malaysian employment laws.
- Strong communication and conflict resolution skills.
- Proficiency in HRMS and operational process management.
Job Details
Roles & Responsibilities:
1. HR Leadership & Strategy
- Lead the HR department and oversee daily HR operations across recruitment, payroll, employee relations, training, benefits, and compliance.
- Develop and implement HR strategies, policies, and frameworks that support business growth.
- Provide HR advisory to management and guide decision-making on people-related matters.
2. Talent Acquisition & Workforce Planning
- Lead end-to-end recruitment efforts to attract and retain top talent across HQ and operational roles.
- Build talent pipelines for critical and high-volume positions.
- Conduct manpower planning and ensure optimum staffing levels in alignment with business needs.
3. Employee Relations & Culture Development
- Oversee the management of employee grievances, conflict resolution, and disciplinary matters.
- Lead and review investigations, facilitate conflict mediation, and recommend corrective actions while ensuring fairness and compliance.
- Strengthen a positive, respectful, and motivating workplace culture through engagement initiatives, communication, and HR programs.
4. Performance & Development
- Oversee performance review cycles, KPI tracking, and employee evaluation frameworks.
- Collaborate with department heads to identify training needs and arrange internal or external training programs.
- Support career development initiatives and succession planning for critical roles.
5. Compensation, Benefits & HR Operations
- Supervise payroll processing, incentives, attendance, and HRMS accuracy.
- Review and enhance compensation and benefits structures to improve retention and employee well-being.
- Ensure high data integrity in HR records, employee files, and compliance documentation.
6. Policy, Compliance & Safety
- Review, update, and enforce HR policies, SOPs, and employee handbook.
- Ensure compliance with Malaysian labour laws, government regulations, and company standards.
7. Organizational Projects & Continuous Improvement
- Lead HR initiatives such as employee experience programs, digital transformation, employer branding, and HR process improvements.
- Support management in organizational planning, restructuring, and change management.
- Execute ad-hoc projects assigned by directors or executive leadership.
Requirements:
- Bachelor’s Degree in Human Resource Management, Business Administration, Psychology, or related field.
- Minimum 5 years of progressive HR experience, with at least 2 years in a supervisory or managerial role.
- Strong knowledge of Malaysia employment laws, HR best practices, and disciplinary processes.
- Experience managing end-to-end HR operations in retail, service, or fast-paced environments is an added advantage.
- Excellent interpersonal, communication, and conflict-resolution skills.
- Highly organized, detail-oriented, and capable of multitasking effectively.
- Strong leadership qualities, integrity, and professionalism.
- Adaptable, proactive, and committed to continuous improvement.