Showroom Executive
Job Summary
We are seeking a dynamic and customer-focused Showroom Executive to manage showroom operations and represent our range of high-quality MFC, HPL, and PVC Edging products. The role involves assisting architects, designers, and manufacturers with product selection while achieving sales targets. Candidates will also be responsible for maintaining showroom aesthetics and providing technical guidance to customers.
Responsibilities
- Manage showroom operations and display maintenance
- Provide technical guidance on MFC, HPL, and PVC products
- Handle customer inquiries and prepare quotations
- Achieve showroom sales targets
Required Skills
- 1-3 years showroom sales experience
- Knowledge of building/furniture materials
- Strong communication and presentation skills
- Proficiency in Microsoft Office
Job Details
Key Responsibilities
Sales & Customer Service:
- Welcome and assist walk-in customers, architects, interior designers, contractors, and furniture manufacturers.
- Provide detailed product information and technical guidance on MFC, HPL, and PVC Edging solutions.
- Understand customer requirements and recommend suitable products and design options.
- Prepare quotations, follow up on inquiries, and convert leads into sales.
- Achieve showroom sales targets and contribute to business growth.
Product Knowledge & Consultation:
- Maintain in-depth knowledge of product specifications, applications, colors, textures, and finishes.
- Educate customers on product benefits, quality standards, and installation considerations.
- Keep updated on industry trends, market developments, and competitor products.
Showroom Management:
- Ensure the showroom is clean, organized, and visually appealing at all times.
- Arrange and update product displays, sample boards, and promotional materials.
- Monitor stock levels of samples, catalogs, and marketing materials.
- Maintain accurate records of customer inquiries and follow-up actions.
Requirements:
- Diploma or Bachelor's Degree in Business Administration, Marketing, Interior Design, or a related field.
- Minimum 1–3 years of experience in showroom sales, building materials, furniture materials, laminates, or related industries.
- Knowledge of MFC, HPL, PVC Edging, furniture boards, or interior finishing materials is an advantage.
- Strong communication, presentation, and interpersonal skills.
- Customer-oriented with a passion for sales and design solutions.
- Proficient in Microsoft Office.
- Ability to work independently and as part of a team.