Housekeeping Assistant
Job Summary
The Housekeeping Assistant supports daily housekeeping activities, administrative tasks, and cleaning operations to maintain hotel quality standards. The role involves addressing guest inquiries, handling multiple tasks, and working effectively under pressure. Candidates should have relevant educational qualifications and experience in the housekeeping sector.
Responsibilities
- Support daily housekeeping activities and administrative tasks
- Clean guest rooms, workspaces, and equipment
- Address guest inquiries and complaints
- Manage multiple tasks and work under pressure
Required Skills
- SPM, Diploma, or Degree in Hospitality/Hotel Management
- 1-3 years of housekeeping experience
- Proficiency in Bahasa Malaysia and English
- Strong communication and interpersonal skills
Job Details
Support the Housekeeping Executive in overseeing daily housekeeping activities. Assist with the administrative tasks and planning related to housekeeping operations. Clean guest rooms, workspaces, and equipment. Ensure cleanliness is upheld within the work environment. Capable of addressing guest inquiries and complaints. Willing to take on special assignments and related tasks as needed. Able to manage multiple tasks and work under pressure. Deliver services that meet the quality standards established by the hotel. Applicants should possess SPM, Diploma, Advanced Diploma, or Bachelor's Degree in hospitality or hotel management. Have 1-3 years of experience in the housekeeping department or related sectors. Strong proficiency in both written and spoken Bahasa Malaysia and English. Exhibit excellent communication and interpersonal skills with guests, colleagues, and supervisors. Friendly, self-motivated, and disciplined. Basic understanding of generating and interpreting housekeeping reports. Local candidates are preferred.
Requirements:
Minimum qualifications include SPM, Diploma, Advanced Diploma, or Bachelor's Degree in Hospitality, Hotel Management, or a related discipline.
1–3 years of experience in the housekeeping sector or similar fields is required.
Proficient in both written and verbal communication in Bahasa Malaysia and English.
Effective communication and interpersonal abilities with guests, team members, and supervisors.
Must be approachable, proactive, and able to maintain self-discipline.
Basic understanding of creating and analyzing housekeeping reports.
Able to handle multiple tasks and perform well under pressure.
Preference given to Malaysian/local applicants.