Admin Assistant
Job Summary
Provides administrative support for daily delivery operations by coordinating delivery schedules, preparing documentation, and liaising with drivers and customers. The role ensures smooth and efficient delivery processes while maintaining accurate logistics records. Candidates should possess relevant administrative experience and proficiency in Microsoft Office.
Responsibilities
- Prepare and process Delivery Orders, invoices, and transport documents
- Coordinate daily lorry delivery schedules with drivers and customers
- Maintain accurate records of deliveries, vehicles, and logistics activities
- Prepare daily, weekly, and monthly logistics reports
Required Skills
- SPM, Diploma, or equivalent qualification
- Fluent in English and Malays (BC will be added advantage)
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Good communication and interpersonal skills
Job Details
POSITION OVERVIEW
Provides administrative support for daily delivery operations by coordinating delivery schedules, preparing documentation, liaising with drivers and customers, and maintaining accurate logistics records. The role ensures smooth and efficient delivery processes while supporting the logistics team with administrative tasks.
JOB RESPONSIBILITIES
- Prepare and process Delivery Orders (DO), invoices, and transport documents.
- Coordinate daily lorry delivery schedules with drivers, warehouse personnel, and customers.
- Monitor delivery status and update customers on delivery progress when required.
- Communicate with drivers regarding delivery instructions and schedule changes.
- Ensure all signed delivery documents are collected, verified, and filed.
- Maintain accurate records of deliveries, drivers, vehicles, and logistics activities.
- Assist in planning delivery routes and schedules to maximize efficiency.
- Handle enquiries related to delivery arrangements.
- Record vehicle maintenance appointment, road tax renewals, and insurance.
- Prepare daily, weekly, and monthly logistics reports.
- Perform general administrative duties such as filing, data entry, document management, and answering phone calls.
- Support the logistics and warehouse teams with other administrative tasks as assigned.
QUALIFICATION, EXPERIENCE & SKILLS REQUIRED
- Academic Education : SPM, Diploma, or equivalent qualification.
- Language Proficiency : Fluent in English and Malays, both spoken and written (BC will be added advantage)
- Professional Experience : Basic knowledge of delivery coordination and transportation processes. Previous experience in administration or logistics is an advantage.
- Technical & Management Skills : Proficient in Microsoft Office (Word, Excel, Outlook).
- Personal & Interpersonal skills : Good communication and interpersonal skills. Strong organizational and time management abilities. Ability to multitask and work in a fast-paced environment. Able to work independently and as part of a team.