Service Specialist Barista
Job Summary
Fresh Feast Sdn Bhd is seeking a Service Specialist (Barista) to prepare beverages, provide friendly customer service, and maintain café cleanliness. Candidates should be passionate about coffee, possess good communication skills, and be willing to work shifts. Training will be provided, making fresh graduates welcome to apply.
Responsibilities
- Prepare and serve coffee, tea, and specialty beverages
- Provide friendly and efficient customer service and handle transactions
- Maintain cleanliness and hygiene of workstations and café area
- Monitor stock levels and report replenishment needs
Required Skills
- Minimum SPM qualification
- Good communication skills in Bahasa Malaysia and English
- Energetic and team-oriented
- Willing to work on shifts, weekends, and public holidays
Job Details
Prepare and serve coffee, tea, and specialty beverages according to company standards. Provide friendly and efficient customer service, ensuring a positive guest experience. Take customer orders accurately and handle cash/point-of-sale transactions. Maintain cleanliness and hygiene of workstations, equipment, and café area in compliance with food safety standards. Monitor stock levels of ingredients, supplies, and packaging, and report replenishment needs to the supervisor/manager. Assist in opening and closing duties of the outlet. Support team members to achieve daily sales targets and smooth operations. Uphold Lucky Cup Coffee Café’s brand image, service quality, and operational standards.
Requirements:
Minimum SPM qualification; Diploma in Hospitality/F&B is an added advantage. Prior experience as a barista or in F&B service is preferred but fresh graduates are welcome (training will be provided). Passionate about coffee and customer service. Good communication skills in Bahasa Malaysia and English. Energetic, team-oriented, and able to work in a fast-paced environment. Willing to work on shifts, weekends, and public holidays.