Junior Education Consultant
Job Summary
Uni Enrol Sdn Bhd is seeking a Junior Education Consultant to provide effective counselling and admission services to students applying to institutions in Malaysia, Australia, New Zealand, the UK, and Ireland. The role involves managing inquiries, guiding students through course and visa applications, and achieving recruitment targets. Candidates should possess strong communication skills in English and Mandarin, along with a student-centric and growth-minded approach.
Responsibilities
- Provide counselling services to students for local and international university admissions
- Handle inquiries and convert leads into applications and enrollments
- Assist students with course and visa applications, accommodations, and travel arrangements
- Support enrollment events like Scholar Search and school visits
- Achieve student engagement and recruitment targets
Required Skills
- Bachelor's Degree in related fields
- Fluent in English and Mandarin
- Strong attention to detail
- Target-driven and sales-focused
- Excellent communication and interpersonal skills
Job Details
Your primary responsibilities will be:
- To provide effective counselling services to students, who are looking for admissions in colleges and universities in Malaysia, Australia, New Zealand, the UK and Ireland.
- To liaise with counterparts from colleges and universities for student counselling and admission.
- Handle and follow up closely on all walk-ins, email inquiries, incoming calls, and leads from recruitment activities promptly and effectively, ensuring all inquiries have a high conversion rate into applications and enrollments.
- Provide assistance and advice to students on course applications, visa applications, accommodation, scholarships, travel arrangements, and any other after-sales services, ensuring a smooth and supportive experience throughout their journey.
- To support and execute all activities with regards for enrolment such as admission registration, Scholar Search (annual events), school visits and other related events.
- To maintain good product knowledge of the tertiary education industry, institution offerings, as well as career & study pathways.
- To achieve the targets set by the Company in terms of student engagement and enrolment (commission based on target achieved).
- Collaborate with the team to share best practices and enhance overall performance
- Perform any other duties as directed by the management.
Remuvneration & Benefits
- RM3,000 - RM5,000
- Attractive Commission: Upon achievement of target
- Transportation/Parking at office: RM120 (claimable)
- Annual Leaves: 15 days
- Medical Outpatient: RM500 (claimable upon confirmation)
- Hospitalisation insurance coverage (upon confirmation): RM50,000
- Bonus upon achieve target & by management discretion
Requirements
- Bachelor’s Degree preferably in education, counseling, psychology, communication, marketing, but all other fields of studies are encouraged to apply.
- Less than 2 years experience in Aus, UK, Ireland, New Zealand, Canada (Other countries will be added advantage)
- Ability to communicate effectively in English and Mandarin, as the role involves supporting Mandarin-speaking students.
- Detail-Oriented: Strong attention to detail and takes pride in ensuring the accuracy and completeness of every application and document.
- Student-Centric: Has a “leave no student behind” mentality and takes personal responsibility for supporting students throughout their application journey.
- Growth-Minded: Sales-focused, target-driven, and motivated by achieving goals that can make a meaningful difference in students’ lives.
- Excellent work ethics.
- Excellent communication & interpersonal skills.
- Willing to work overtime during peak period (after exam results).
- Willing to answer priority messages at night from students.
- Willing to work on weekends and travel for Scholar Search events when it’s required & as scheduled.
- Be able to travel and work on-site in the office (Bandar Sunway).