IT System Support

Date PostedNovember 2, 2026LocationKuala LumpurCompanyWow PeopleSalaryRM 3000 - 4500TypeFull-Time

Job Summary

This is an IT System Support position specifically for Mandarin speakers, available for both junior candidates without experience and those with some experience. The role involves assisting with server and infrastructure availability, supporting web application deployments, and managing stability issues. Candidates will work with Linux systems, AWS, and database technologies depending on their experience level.

Responsibilities

  • Improve server availability and scalability
  • Support web application deployments and CI/CD
  • Diagnose and resolve performance issues
  • Handle server security and disaster recovery

Required Skills

  • Bachelor's degree in Computer Science
  • Understanding of Linux commands
  • AWS and Linux system administration
  • MySQL database management
  • Mandarin speaker

Job Details

Junior Level 1 - Without experience JOB RESPONSIBILITIES - Assist in improving the availability, response time, and scalability of server/infrastructures. - Learn and implement auto-failover and auto-scaling based on traffic load under guidance. - Work with the team to implement strategies to handle web attacks such as DDOS attacks and penetration attempts. - Support the deployment process of web applications and contribute to CI/CD practices. - Assist in diagnosing and resolving performance & stability issues in web applications and network services. - Contribute to the planning and execution of disaster recovery activities. Junior Level 2 - With experience JOB RESPONSIBILITIES - Collaborate with the team to enhance the availability, response time, and scalability of server/infrastructures. - Implement and optimize auto-failover, auto-scaling, and strategies to handle web attacks such as DDOS attacks and penetration attempts. - Manage the deployment process of web applications and ensure adherence to CI/CD practices. - Diagnose and resolve performance & stability issues in high-throughput web applications and network services. - Contribute actively to planning and executing disaster recovery activities. Requirements Junior Level 1 - Without experience JOB REQUIREMENTS - Bachelor's degree in Computer Science or a relevant field. - Basic understanding of Linux commands. - Eagerness to learn, proactive attitude, and willingness to adapt to new technologies. - Strong problem-solving skills and attention to detail. - Ability to work collaboratively in a team environment. Junior Level 2 - With experience JOB REQUIREMENTS - Bachelor's degree in Computer Science or a relevant field. - Minimum of 1-2 years of related work experience in administration of AWS infrastructures and Linux systems. - Proficiency in Linux commands and experience with Linux server certifications (e.g., Red Hat Enterprise Linux or Oracle Enterprise Linux) is a plus. - Experience with deployment and CI/CD practices of web applications. - Knowledge and experience in managing MySQL database server (replication, read/write splitting, and clustering, offsite backup). - Curious-minded, proactive, and open to learning new technologies. - Strong analytical and problem-solving skills, with attention to detail and accuracy.