Sales Coordinator
Job Summary
You will serve as the backbone of the sales team, ensuring smooth coordination and driving efficiency in day-to-day operations. Responsibilities include providing sales support, communicating with customers, and processing orders. You will also handle reporting, documentation, and cross-department coordination.
Responsibilities
- Provide sales support and maintain customer records
- Handle customer communications and inquiries
- Process sales orders, invoices, and track shipments
- Generate sales reports and documentation
- Coordinate with cross-functional departments
Required Skills
- Minimum SPM, Diploma, or Degree in any field
- Strong communication and interpersonal skills
- Independent and self-motivated
- Computer literate with relevant experience
- Auto count Accounting Software literacy is an advantage
Job Details
Responsibilities:
Sales Support
- Maintain and update customer records, sales reports and customer databases.
- Coordinate sales activities, delivery planning.
- Coordinate with the Sales & Marketing Executives on pricing, inventory, and delivery schedules to meet customer inquiries.
Customer Communication
- Respond to client inquires, provide/service information and follow up on leads.
- Liaise and negotiate with suppliers for pricing and delivery.
- Handling customer enquiries, quotation and provide back end support for sales team.
- Ensure a positive customer experience by facilitating timely communication and issue resolution.
- Provide excellent customer service, maintaining proactive follow-ups with clients.
Order Processing
- Prepare and process sales orders, invoices and purchase orders.
- Track Shipments, delivery schedules, and order status.
- Willing and able to handle ad-hoc assignment by superior from time to time.
Reporting and Documentation
- Generate weekly, monthly and quarterly sales reports.
- Maintain sales documentation, price list and agreements.
Cross- Department Coordination
- Collaborate with marketing, finance and warehouse to support sales operation.
- Ensure alignment on product availability, delivery timelines and customer requirements.
Requirements:
- Minimum SPM, Diploma, or Degree in any field.
- Fresh graduates are encouraged to apply, comprehensive training will be provided.
- Strong communication, interpersonal skills, and a pleasant personality.
- Independent and self-motivated with the ability to manage your own tasks.
- Computer literate with at least 1 to 2 years working experience in relevant field.
- Auto count Accounting Software literacy is an advantage.
Benefits:
- Competitive Basic Salary
- Annual Salary Increments
- Year-End Bonus
- Annual leave
- Medical Claim
- Mobile Phone
- Opportunities for Promotion and Career Growth