Ecommerce Operation Intern
Job Summary
We are seeking a motivated Ecommerce Operation Assistant Intern to support daily online store operations, customer inquiries, and platform management. The ideal candidate will assist with product listings, order coordination, and marketing campaign tracking while gaining valuable industry experience. This internship is an excellent opportunity for students looking to build a career in eCommerce and digital marketing.
Responsibilities
- Handling daily customer inquiries via online platforms
- Supporting daily sales, orders, and payment coordination
- Assisting in managing eCommerce platforms and updating listings
- Supporting marketing campaigns and tracking campaign performance
Required Skills
- Diploma or Degree in Business, Marketing, or related field
- Good communication skills in English/Malay
- Familiarity with online shopping platforms
- Basic knowledge of Microsoft Excel and Google Sheets
Job Details
Responsibilities:
- Handling daily customer inquiries via online platforms.
- Supporting daily sales, orders, and payment coordination.
- Assisting in managing eCommerce platforms (updating listings, stock status, pricing).
- Uploading product photos and writing/editing product descriptions.
- Supporting marketing campaigns, promotions, and company events.
- Tracking and reporting customer engagement and campaign performance.
- Helping maintain proper documentation and data entry tasks.
- Gaining product knowledge—especially in liquor-related products—to improve customer service.
Job Requirements:
- Diploma or Degree in Business, Marketing, Mass Comm, eCommerce, or related field.
- Interest in eCommerce, customer service, or digital marketing.
- Good communication skills (English/Malay, Chinese is a plus).
- Familiar with online shopping platforms.
- Basic knowledge of Microsoft Excel / Google Sheets.
- Responsible, fast learner, and able to work independently.
- Internship placement must be recognized by your university/college (if applicable).