Takaful Consultant

Responsibilities: Client Advisory & Service: - Listen to clients to understand their protection needs and explain Shariah-compliant takaful options in clear, everyday language. - Recommend suitable plans and guide clients through plan features, exclusions and benefits so they can make informed choices. - Help clients complete takaful applications accurately and follow up on policy issuance and documentation. - Provide ongoing customer support, handle routine queries, and escalate complex issues to the team when needed. Relationships & Business Development: - Build and maintain trusting relationships with clients through regular contact and personalised service. - Proactively source prospects via networking, referrals and local outreach to grow your pipeline. - Work toward individual performance and business development goals with a focus on sustainable client growth. - Record and track leads and client interactions to keep your sales process organised and measurable. Team Learning & Compliance: - Attend training sessions, team meetings and professional development programmes to strengthen product and sales skills. - Follow company procedures and regulatory requirements to maintain compliance and good standing. - Collaborate with colleagues to share best practices and support team targets. - Maintain accurate client records and submit required paperwork on time. Requirements: Qualifications & Experience: - Minimum Diploma qualification; fresh graduates are encouraged to apply. - No prior takaful experience required; training and guidance will be provided to get you started. - Clear on CTOS/CCRIS as required by the employer. - Must meet the applicable requirements to register as a takaful agent. Hard Skills & Knowledge: - Good verbal and written communication skills to explain product features and complete applications accurately. - Basic ability to use mobile tools or CRM for tracking leads and client follow-ups. - Comfortable learning product details, underwriting basics and simple compliance procedures. - Attention to detail when handling client documents and submission forms. Soft Skills & Qualities: - Self-motivated, responsible and willing to learn and improve through feedback. - Friendly interpersonal style with a genuine interest in helping people and advising on financial protection. - Able to work independently to manage your schedule and also contribute positively within a team. - Resilient mindset for sales activities and patient persistence when building client relationships. Compensation & Benefits: - Flexible working arrangements to help you balance work and personal commitments. - Attractive income opportunities linked to your performance and client growth. - Training and ongoing guidance to support your professional development and career progression.