Retail Assistant

Full-time position (Contract 1 year - renewable) Customer service: Greet and assist walk in customers with product info and recommendations. Sampling: Distribute samples hygienically - clean testers before and after shifts Sales transaction: Process purchases via Point of Sales (POS) or manually - ensure accurate records Cart maintenance: Keep cart clean, organized and well stocked at all time Cash handling: Reconcile cash and digital payments at day-end; report discrepancies. Reporting: Submit daily sales, cash and stock report - alert supervisor on low or fast moving stock Product knowledge: Stay updated on product features, ingredients, and promotion to better assist customers Working time: 9:30AM - 5:300PM/2PM -10PM 6 days per week Monday to Sunday (Off on Weekend (Saturday or Sunday) Off Public Holiday Requirements Qualifications & Experience Minimum SPM qualification or equivalent is required. Fresh graduates are encouraged to apply; previous retail or customer service experience is an advantage. Basic knowledge of cashier or POS systems is an added advantage but not mandatory. Available to work the shift patterns listed and commit to a six-day workweek as required. Hard Skills & Knowledge Accurate transaction processing and basic cash handling skills for both cash and digital payments. Ability to complete daily sales, cash and stock reporting and basic reconciliation tasks. Willingness to learn product features, ingredients and current promotions to advise customers confidently. Familiarity with hygienic sampling procedures or readiness to follow tester cleaning SOPs. Soft Skills & Qualities Friendly, well-groomed and customer-focused attitude with clear communication in Bahasa Malaysia and English. Responsible, punctual, and able to work in a fast-paced retail environment. Good interpersonal skills, a positive attitude toward feedback, and willingness to learn. Team player who keeps shared areas tidy and supports colleagues during busy periods.