Jewellery Sales Consultant
Job Summary
Zcova Sdn Bhd is seeking a Jewellery Sales Consultant in Kota Damansara to provide professional consultation and guide clients in choosing diamonds and custom jewellery. The role involves delivering exceptional customer service, following up to ensure satisfaction, and maintaining showroom presentation standards. Candidates with strong communication skills and a passion for sales are encouraged to apply, with attractive basic pay and high-performance incentives offered.
Responsibilities
- Provide professional consultation to walk-in and online customers
- Guide clients in choosing diamonds and custom jewellery
- Deliver exceptional service before, during, and after sales
- Maintain showroom presentation and brand standards
Required Skills
- Strong communication skills
- Confident, well-groomed, and professional
- Proactive, responsible, and detail-oriented
- Retail or luxury experience is a plus
Job Details
What You’ll Do As a ZCOVA Jewellery Consultant, you will:
• Provide professional consultation to walk-in and online customers
• Guide clients in choosing diamonds, engagement rings, wedding bands, and custom jewellery
• Understand customers’ stories and recommend meaningful designs
• Deliver exceptional service before, during, and after sales
• Follow up with clients to ensure satisfaction and long-term relationship
• Maintain showroom presentation and brand standards
• Stay updated on jewellery trends and competitor landscape
• Collaborate with marketing and operations to improve customer experience
Who We’re Looking For You might be perfect if you:
• Love interacting with people
• Have strong communication skills
• Are confident, well-groomed, and professional
• Enjoy sales and performance-based rewards
• Are proactive, responsible, and detail-oriented
• Fresh graduates and career switchers are welcome
Bonus if you:
• Have retail or luxury experience
• Have interest in fashion, design, or gemstones