Inside Sales Executive
Job Summary
HERZ GROUP SDN BHD is seeking an Inside Sales Executive to manage customer communications, sales processes, and CRM databases. The ideal candidate will handle pre-sales and post-sales interactions, meet sales targets, and analyze customer needs. Key requirements include a diploma, at least 1 year of sales experience, and proficiency in English and Bahasa Malaysia.
Responsibilities
- Contacting potential and existing customers via phone, email, WhatsApp, and in person
- Handling customer inquiries, questions, and complaints efficiently
- Managing sales processes, quotes, invoices, and CRM databases through software
- Meeting daily, weekly, and monthly sales targets
Required Skills
- Minimum 1 year of sales experience
- Diploma education level
- Proficiency in Bahasa Malaysia and English
- Good computer software skills (Microsoft Office)
Job Details
Contacting potential and existing customers on the phone, by email, and in person. Major prospects are dealing through WhatsApp. Handling customer questions, inquiries, and complaints. Ensure efficiency while interacting with customers and potential prospects during pre-sales, ongoing sales and post sales. Sending quotes and invoice. Managing the sales process through specific software programs. Building and maintaining a CRM database through software. Meeting daily, weekly, and monthly sales targets. Participating in sales team meetings. Able to analyze customer needs and character to offer the best product/service based on customer needs. Able to analyze the needs of prospect, trend and sync it with marketing team
Requirements
Minimum 1 year experience
Minimum Education : Diploma
Creative and Strong communication skill
Self-motivated, result oriented and able to work independently when under pressure
Able to establish good rapport with all prospect.
Good negotiation and problem-solving skills
Good time management
Aggressive, willing to take the initiative, and able to work independently with good interpersonal and communication skills
Language : Bahasa Malaysia and English
Skill: Good in Computer software (Microsoft Word, Excel, PowerPoint, online sheet. Advantage for those who knows about photoshop and adobe illustrator.)
Advantage for those who have basic background in Apparel Printing service and designs.
BENEFIT
Annual Bonus up to 1-3 month salary
Medical Claim
Monthly Allowance
Monthly Bonus
Commission based on sales achievement
Annual trip based on performance
Statutory deductions KWSP SOCSO PCB
Good working environment
Have Structured Career advancement Plan (Executive > Senior > Assistant Manager > Team Manager > Branch owner)
EXTRA INFO
5 ½ working days in office
Phone is provided
Job Type: Full-time
Pay: RM2,000.00 - RM3,300.00 per month
Benefits: Additional leave, Free parking and Maternity leave
Opportunities for promotion
Parental leave
Professional development
Schedule: Day shift
Supplemental pay types: Attendance bonus, Commission pay, Performance bonus, Yearly bonus
Ability to commute/relocate: Seri Kembangan: Reliably commute or planning to relocate before starting work (Required)
Education: Diploma/Advanced Diploma (Required)
Experience: Sales: 1 year (Required)
Language: Malay, English (Preferred)