Inside Sales Executive

Date PostedJuly 23, 2026LocationSeri KembanganCompanyHERZ GROUP SDN BHDSalaryRM 2000 - 3300TypeFull-Time

Job Summary

HERZ GROUP SDN BHD is seeking an Inside Sales Executive to manage customer communications, sales processes, and CRM databases. The ideal candidate will handle pre-sales and post-sales interactions, meet sales targets, and analyze customer needs. Key requirements include a diploma, at least 1 year of sales experience, and proficiency in English and Bahasa Malaysia.

Responsibilities

  • Contacting potential and existing customers via phone, email, WhatsApp, and in person
  • Handling customer inquiries, questions, and complaints efficiently
  • Managing sales processes, quotes, invoices, and CRM databases through software
  • Meeting daily, weekly, and monthly sales targets

Required Skills

  • Minimum 1 year of sales experience
  • Diploma education level
  • Proficiency in Bahasa Malaysia and English
  • Good computer software skills (Microsoft Office)

Job Details

Contacting potential and existing customers on the phone, by email, and in person. Major prospects are dealing through WhatsApp. Handling customer questions, inquiries, and complaints. Ensure efficiency while interacting with customers and potential prospects during pre-sales, ongoing sales and post sales. Sending quotes and invoice. Managing the sales process through specific software programs. Building and maintaining a CRM database through software. Meeting daily, weekly, and monthly sales targets. Participating in sales team meetings. Able to analyze customer needs and character to offer the best product/service based on customer needs. Able to analyze the needs of prospect, trend and sync it with marketing team Requirements Minimum 1 year experience Minimum Education : Diploma Creative and Strong communication skill Self-motivated, result oriented and able to work independently when under pressure Able to establish good rapport with all prospect. Good negotiation and problem-solving skills Good time management Aggressive, willing to take the initiative, and able to work independently with good interpersonal and communication skills Language : Bahasa Malaysia and English Skill: Good in Computer software (Microsoft Word, Excel, PowerPoint, online sheet. Advantage for those who knows about photoshop and adobe illustrator.) Advantage for those who have basic background in Apparel Printing service and designs. BENEFIT Annual Bonus up to 1-3 month salary Medical Claim Monthly Allowance Monthly Bonus Commission based on sales achievement Annual trip based on performance Statutory deductions KWSP SOCSO PCB Good working environment Have Structured Career advancement Plan (Executive > Senior > Assistant Manager > Team Manager > Branch owner) EXTRA INFO 5 ½ working days in office Phone is provided Job Type: Full-time Pay: RM2,000.00 - RM3,300.00 per month Benefits: Additional leave, Free parking and Maternity leave Opportunities for promotion Parental leave Professional development Schedule: Day shift Supplemental pay types: Attendance bonus, Commission pay, Performance bonus, Yearly bonus Ability to commute/relocate: Seri Kembangan: Reliably commute or planning to relocate before starting work (Required) Education: Diploma/Advanced Diploma (Required) Experience: Sales: 1 year (Required) Language: Malay, English (Preferred)