Home Appliance Repair Technician
Job Summary
We are seeking a dedicated Repair Technician to diagnose, repair, and test our range of electrical home appliances. The role involves managing service-related inquiries and ensuring high-quality customer support. You will work in a collaborative environment where problem-solving and professional communication are key.
Responsibilities
- Diagnose, repair and test electrical appliances
- Resolve customer service-related issues
- Complete assigned operational tasks
Required Skills
- 1+ year repair experience
- Technical diagnostic skills
- Customer service orientation
- Proficiency in MS Office and Google Suite
- Strong communication and problem-solving
Job Details
Job Scope:
- Diagnose, repair and test electrical home appliances
- Attend to customers on service-related issues
- Complete any assigned tasks
Working Hours:
- Monday-Friday (9:30am-6:30pm), Saturday (9:30am-1:00pm)
Requirements:
- Minimum 1 year working experience in servicing/repairing
- Knowledge in technical field and willingness to communicate with customers are required
- Experience in customer service is strongly preferred
- Required language(s): English, Bahasa Malaysia
- Preferred skill(s): MS Office (Excel, Word, Powerpoint), Google Suite (Sheets, Docs, Slides)
- Must maintain a high degree of integrity and confidentiality
- Must have strong communication and problem-solving skills
- Full vaccination (2 doses) are required to protect all staff