Merchandiser cum Sales
Job Summary
This role involves visiting assigned retail outlets to maintain product availability, visibility, and merchandising standards while driving sales targets. The successful candidate will manage stock levels, execute in-store promotions, and build strong relationships with retail personnel. Additionally, they will monitor competitor activities, handle merchandising tasks, and report on market conditions and sales KPIs.
Responsibilities
- Visit retail outlets to maintain product availability and merchandising standards
- Arrange and replenish products according to planograms
- Take and follow up on customer orders to achieve sales targets
- Build relationships with store owners and retail personnel
- Monitor competitor activities and provide market feedback
Required Skills
- Minimum secondary education or equivalent
- Experience in FMCG merchandising or retail sales preferred
- Good communication skills in Bahasa Malaysia and English
- Possess own transport and willingness to travel
- Physically fit to handle merchandising and stocking activities
Job Details
Key Responsibilities
- Visit assigned retail outlets regularly to ensure product availability, visibility and merchandising standards are maintained.
- Arrange and replenish products according to planograms, ensuring shelves are fully stocked, clean, correctly priced and visually appealing.
- Monitor stock levels, stock rotation and out-of-stock situations, and coordinate timely replenishment.
- Set up and maintain in-store promotions, displays and point-of-sale materials according to company guidelines.
- Take and follow up on customer orders to support product availability and achieve assigned sales targets.
- Identify opportunities to increase product distribution, shelf presence and sales within existing outlets and potential new retail customers.
- Present new products, promotions and sales activities to store owners/personnel where applicable.
- Build and maintain good working relationships with store owners, outlet managers and retail personnel.
- Monitor competitor activities, pricing, promotions and market conditions, and provide regular market feedback.
- Maintain accurate outlet visit, sales and merchandising reports and achieve assigned monthly sales and execution KPIs.
Requirements
- Minimum secondary education or equivalent.
- Experience in FMCG merchandising, retail or field sales is preferred.
- Good communication and interpersonal skills in Bahasa Malaysia and English.
- Sales-oriented, self-motivated and comfortable working towards KPIs and targets.
- Responsible, organised and able to work independently.
- Possess own transport and willing to travel between assigned outlets.
- Physically fit and comfortable handling merchandising activities, including stocking products and standing for extended periods.