Client Support Intern

Date PostedJune 30, 2026LocationSelangorCompanyPocca Dot Media Sdn BhdSalaryRM 1000 - 1500TypeInternship

Job Summary

This internship position focuses on assisting the team in managing client advertising requirements and campaign development. The intern will act as a key liaison between the client and internal creative staff to ensure project goals are met. Responsibilities also include handling administrative tasks and supporting the formulation of marketing strategies.

Responsibilities

  • Manage client advertising requirements
  • Collaborate on campaign development
  • Act as link between client and internal teams
  • Handle budgets and campaign invoicing
  • Perform administrative tasks

Required Skills

  • Excellent communication skills
  • Proactive and organized
  • Detail-oriented
  • Team player
  • Ability to work under pressure

Job Details

Key Roles: - Meeting and liaising with clients to discuss and identify their advertising requirements. - Working with the team members to devise an advertising campaign that meets the client's brief and budget. - Presenting alongside the team members, the campaign ideas and budget to the client. - Working with the team members to brief media, creative and research staff and assisting with the formulation of marketing strategies. - Liaising with, and acting as the link between, the client and internally by maintaining regular contact with both. - Ensuring that communication flows effectively. - Negotiating with clients and team members about the details of campaigns. - Presenting creative work to clients for approval or modification. - Handling budgets, managing campaign costs and invoicing clients. - Writing client reports. - Undertaking administration tasks. - Arranging and attending meetings. Requirements: - Excellent communication and interpersonal skills. - A proactive attitude, with the ability to use initiative. - Excellent organisational skills. - Ability to focus, assimilate large quantities of information quickly, while maintaining attention to detail. - Drive and flexibility. - Effective team working skills.