E-Commerce Sales Team Leader
Job Summary
We are seeking a results-driven Sales & Marketing Team Leader to oversee performance and lead a team in driving growth across e-commerce and retail channels. You will be responsible for sales execution, marketplace account management, and fostering a high-performance culture. The role requires a candidate who is comfortable with data-driven decision-making and continuous process improvement.
Responsibilities
- Manage sales targets and team performance
- Oversee marketplace operations (Shopee, Lazada)
- Analyse sales data for performance optimisation
- Lead, coach, and develop team members
- Drive business growth and market share
Required Skills
- Proven sales leadership experience
- E-commerce marketplace expertise
- Data analysis and performance metrics
- Strategic problem-solving
- Strong team management and communication
Job Details
### Key Responsibilities
**Sales Performance & Accountability**
- Take full ownership of sales targets and team performance.
- Monitor daily performance and ensure targets are met consistently.
- Identify gaps quickly and implement corrective actions.
- Drive a strong culture of accountability within the team.
**Channel & Account Management**
- Oversee sales operations across marketplaces (e.g. Shopee, Lazada) and retail channels.
- Ensure strong execution to optimise product listings, pricing, campaigns and promotions.
- Work closely with creative and operations teams to maximise results.
- Support brand partners in improving their market performance.
- Stay responsive to market trends and platform dynamics.
**Data-Driven Decision Making**
- Analyse sales data, trends, and conversion performance.
- Turn insights into clear action plans.
- Continuously optimise performance based on real data.
- Track productivity and effectiveness across the team.
- Prepare reports and updates for management.
**Team Leadership & Development**
- Lead from the front — set standards through action.
- Coach, guide, and develop team members.
- Build a strong, motivated, and performance-driven team culture.
- Ensure alignment, discipline, and consistency across the team.
**Growth & Expansion**
- Identify opportunities to grow market share and sales channels.
- Strengthen performance of existing brands and accounts.
- Contribute to business growth strategies.
- Support scaling efforts as the business expands.
- Work closely with management to align sales direction with overall business goals.
### Requirements
- Proven experience in sales leadership (e-commerce / retail / distribution preferred).
- Strong understanding of marketplace dynamics (Shopee, Lazada, etc.).
- Highly execution-focused with a strong sense of ownership.
- Comfortable working with data and performance metrics.
- Strong communication and problem-solving skills.
- Driven, competitive, and results-oriented mindset.
- Strong leadership and team management skills.
- Able to thrive in a fast-paced, performance-driven environment.