Associate Talent Acquisition CRM

Key Responsibilities: - Building and maintaining strong relationships with key accounts related to the Troopers App. - Ensure high levels of customer satisfaction and retention. - Proactively engage with key accounts to understand their goals and challenges, provide tailored solutions, and address any concerns or issues. - Act as a trusted advisor to key accounts, offering strategic guidance and insights to help them optimize their usage of the Troopers App and achieve their business objectives. - Conduct regular account reviews with key accounts to assess their performance, gather feedback, and identify opportunities for improvement. - Collaborate closely with cross-functional teams, such as sales, product development, and marketing. - Identify opportunities to expand business with key accounts, including upselling additional features or services. - Stay informed about industry trends, emerging technologies, and competitive offerings in the industry. Requirements: - Previous experience in a similar role is preferred (Fresh Graduates are welcome to apply). - Strong communication and linguistic skills in English and Malay. - Excellent Microsoft Office skills; especially Excel and PowerPoint. - Solid problem solving and critical thinking skills. - Resourceful with a high level of initiative. - Ability to multi-task several projects simultaneously and work in a fast-paced environment.