eCommerce Operation Intern
Job Summary
Yuzu Marketing is looking for an eCommerce Operation Intern to support daily sales, order coordination, and platform management. The role involves managing product listings, updating stock status, and assisting with digital marketing campaigns. Ideal candidates should be enrolled in a business or marketing-related field with an interest in customer service and eCommerce operations.
Responsibilities
- Manage daily customer inquiries
- Support sales, orders, and payments
- Maintain eCommerce platform listings
- Assist with marketing campaigns and reporting
Required Skills
- Business, Marketing, or eCommerce background
- Proficiency in Microsoft Excel / Google Sheets
- Strong communication skills
- Familiarity with online shopping platforms
Job Details
Responsibilities:
- Handling daily customer inquiries via online platforms.
- Supporting daily sales, orders, and payment coordination.
- Assisting in managing eCommerce platforms (updating listings, stock status, pricing).
- Uploading product photos and writing/editing product descriptions.
- Supporting marketing campaigns, promotions, and company events.
- Tracking and reporting customer engagement and campaign performance.
- Helping maintain proper documentation and data entry tasks.
- Gaining product knowledge—especially in liquor-related products—to improve customer service.
Requirements:
- Diploma or Degree in Business, Marketing, Mass Comm, eCommerce, or related field.
- Interest in eCommerce, customer service, or digital marketing.
- Good communication skills (English/Malay, Chinese is a plus).
- Familiar with online shopping platforms.
- Basic knowledge of Microsoft Excel / Google Sheets.
- Responsible, fast learner, and able to work independently.
- Internship placement must be recognized by your university/college (if applicable).