MICE Project Executive
Job Summary
We are seeking a highly organized Business Event (MICE) Project Executive to manage the end-to-end planning and execution of various corporate events. You will work closely with clients and internal teams to ensure projects are delivered flawlessly, on time, and within budget. The role requires strong coordination skills and the ability to manage multiple event components effectively.
Responsibilities
- Plan and coordinate business events (conferences, trade shows, meetings).
- Manage client relationships and communication.
- Collaborate with internal operations/creative teams and vendors.
- Prepare project documentation, timelines, and budgets.
- Provide on-site logistical support during event execution.
Required Skills
- 2+ years experience in project or event management.
- Proficiency in MS Office and Keynote.
- Strong English communication (Mandarin is a plus).
- Detail-oriented with strong multitasking abilities.
- Knowledge of Adobe Creative Suite or event tools (CVENT, CANVA).
Job Details
Key Responsibilities:
- Event Planning & Execution: Assist Project Managers with the planning, coordination, and execution of business events, ensuring they align with client goals and meet deliverable standards.
- Client Management: Manage client relationships by handling inquiries, providing updates, and addressing concerns with professionalism and precision.
- Client Servicing Support: Support the Project Manager in client servicing by ensuring client requirements and requests are continually updated, and that deliverables meet or exceed client expectations.
- Internal Coordination: Collaborate with internal teams (Operation and Creative Teams) and external vendors to ensure all event components are delivered on schedule and to specification.
- Documentation & Reporting: Prepare and manage essential event documents, including project timelines, budgets, contracts, and schedules. Monitor progress and provide regular updates to the Project Manager and clients.
- On-Site Support: Offer on-site assistance during events, ensuring all logistical aspects run smoothly and resolving any issues that arise.
- Post-Event Analysis: Assist in evaluating event outcomes by collecting feedback and preparing detailed reports on successes and areas for improvement.
Required Qualifications:
- Minimum SPM or equivalent education.
- A diploma or degree in Event Management, Marketing, Business, or a related field is advantageous.
- At least 2 years of experience in project coordination or event management, with a preference for experience in the MICE sector.
- Proven ability to handle multiple projects simultaneously, prioritize tasks, and meet deadlines effectively.
Skills and Competencies:
- Attention to Detail: Strong focus on detail to ensure high-quality project execution.
- Technical Proficiency: Skilled in MS Excel, MS PowerPoint, and Keynote (Apple) for planning, presentations, and reporting.
- Organizational Skills: Excellent organizational and multitasking abilities.
- Communication: Exceptional written and verbal communication skills in English; Mandarin language skills are a plus.
- Design Skills: Knowledge of Adobe Illustrator and Adobe Photoshop is an advantage.
- Additional Tools: Familiarity with SketchUp, CVENT, and CANVA is beneficial.
- Problem Solving: Effective problem-solving skills with adaptability to changing situations.
Personal Attributes:
- Highly organized, proactive, and detail-oriented.
- Strong team player with a positive, collaborative attitude.
- Capable of thriving in a fast-paced environment and meeting tight deadlines.
Working Hours and Environment:
- Monday to Friday, 9:30 am to 6:30 pm.
- Occasional travel required for events, including cross-state and international trips.
Compensation and Benefits:
- Competitive salary with project-based incentives.
- Annual bonus.
- Medical claim coverage.
- EPF & SOCSO contributions.
- Professional development opportunities through industry-relevant courses.