Sales Support Operation Officer
Job Summary
As a Sales Support and Operation Officer/Executive, you will manage purchase orders, documentation, and administrative tasks to support key account operations. You will coordinate with logistics to ensure smooth product deliveries and maintain accurate records for stakeholders. Additionally, you will handle monthly settlements and assist in daily operational collaborations across internal departments.
Responsibilities
- Manage Purchase Orders and payment collections
- Coordinate logistics and product deliveries
- Handle monthly settlements and documentation
- Maintain accurate records and portal listings
- Process expense claims and administrative tasks
Required Skills
- Diploma in Business/Admin/Management
- Fluent in Mandarin, English, and Bahasa Malaysia
- Proficiency in MS Office (Excel, PPT, Word)
- Strong communication and stakeholder management
- Time management and organizational skills
Job Details
Responsibilities:
- Manage Purchase Orders (PO) and follow up on payment collections from key accounts.
- Coordinate with the logistics team to support smooth and timely product deliveries.
- Monitor and update shipment records, ensuring timely communication with relevant stakeholders on any discrepancies or issues.
- Manage monthly settlements and related documentation for key accounts.
- Maintain accurate and up-to-date records, ensuring accessibility and compliance with company standards.
- Update and manage the key accounts purchase portal with product listings and key account requirements.
- Process expense claims, administrative requests, and other tasks in line with company policies.
- Collaborate with internal departments to ensure efficient daily operations.
- Provide support for other ad-hoc duties as assigned by the line manager.
Requirements:
- Candidate must possess at least a Diploma in Business Studies, Administration, Management, or equivalent.
- Required languages: Mandarin, English, and Bahasa Malaysia. (Mandarin is required to liaise with Mandarin speaking stakeholders)
- Minimum 1 year of relevant working experience is preferred; fresh graduates are also encouraged to apply.
- Proficient in Microsoft Office, including Excel, PowerPoint, and Word.
- Strong communication and stakeholder management skills.
- Strong time management and organizational skills.
- Possess a positive attitude, proactive mindset, and attention to detail.
- Able to work independently and maintain confidentiality.
- Ability to thrive in a fast-paced environment.