Cashier

Key Responsibilities 1. Cash Handling & POS Management - Operate Point of Sale (POS) systems. - Verify bill accuracy against orders, guest table numbers, or special promotional discounts. - Manage the shift’s cash float, perform safe drop procedures, and ensure zero discrepancies during end-of-shift cash balancing. - Issue accurate change, print receipts, and handle bill splitting or transfers professionally. 2. Frontline Customer Service - Greet customers warmly upon arrival and thank them genuinely as they leave. - Take accurate dine-in or takeaway orders directly at the counter when required. - Handle customer inquiries regarding the menu items, pricing, or current store promotions. - Manage complaints or billing disputes with patience, escalating complex issues to the Duty Manager immediately. 3. Counter Maintenance & Support - Keep the cashier station neat, clean, sanitized, and fully stocked with receipt rolls and packaging supplies. - Assist the service crew during busy periods by packing takeaway orders, clearing nearby tables, or managing the queuing system. Working Conditions & Benefits - Shifts: Required to work on a rotational shift basis, including weekends, nights, and public holidays. - Physical Demands: Long hours of standing and remaining alert at the counter. Job Requirements - Education: High School Diploma / SPM or equivalent. - Experience: Prior experience as a cashier or retail crew in a fast-food chain, cafe, or restaurant is preferred but not mandatory. (Fresh grads/entry-level candidates are usually welcome).