Senior Tearista
Job Summary
The Senior Tearista is responsible for preparing and serving high-quality beverages while maintaining outlet standards. This role involves customer engagement, managing daily operations, and ensuring strict food safety and hygiene protocols. Candidates will work collaboratively within a team to achieve sales goals and deliver excellent customer experiences.
Responsibilities
- Prepare and serve beverages
- Manage orders and payments
- Maintain outlet hygiene and cleanliness
- Ensure stock availability
- Handle customer service and inquiries
Required Skills
- Milk tea brewing techniques
- Knowledge of beverage trends
- Leadership skills
- Customer service orientation
- Team collaboration
Job Details
Responsibilities:
- Prepare and serve beverages according to company standards
- Take customer orders and handle payments
- Recommend menu items and promotions to customers
- Maintain cleanliness of the outlet, equipment, and workstations
- Ensure ingredients and supplies are properly stocked
- Follow food safety and hygiene procedures
- Assist in opening and closing duties
- Handle customer inquiries and complaints professionally
- Work together with team members to achieve daily sales and service goals
Requirements:
- Fresh graduates & NO experience are WELCOME!
- Training will be provided
- Strong knowledge of milk tea, brewing techniques & beverage trends
- Leadership skills & a positive attitude
- Passion for quality, consistency and customer experience
- Team player with a love for learning and sharing