Junior Cloud Infrastructure Engineer

Requirements: Work Experience: 0–3 years of experience (Fresh graduates are welcome to apply). Customer Support & Troubleshooting: Provide proactive technical support to clients, identifying root causes of issues and implementing effective, long-term solutions. Infrastructure & Asset Maintenance: Assist in managing a diverse infrastructure stack, including virtual machines, physical servers, network devices, and storage arrays, through both virtual management and physical upkeep of data center assets. Documentation: Maintain high standards for the technical team by documenting all configurations and creating clear Standard Operating Procedures (SOPs). Physical Requirements: Participate in material handling tasks such as lifting, carrying, or moving equipment up. Safety & Equipment: Operate safety equipment including limited weight-bearing work platforms, ladders, and step stools, and utilize personal protective equipment (PPE) like safety harnesses in strict accordance with ergonomic and safety guidelines. Working Hours: Maintain a standard schedule of 9:00 AM to 6:00 PM, with the flexibility and willingness to accommodate out-of-office hours work when critical maintenance or emergency support is required. Technical Knowledge: Foundational understanding of the OSI model, TCP/IP, networking in general and common operating systems (Windows Server/Linux) is essential. Professional Growth: Demonstrate a high level of "learnability" and a proactive attitude toward mastering new cloud and infrastructure technologies.