Sales Admin Support

What You’ll Do: - Prepare Event Orders, Private Office Service Agreements, and sales proposals based on terms provided by our Sales Consultants. - Support the sales handover process, including updating payments and receipts, sending payment schedule reminders, and issuing client confirmation emails. - Send booking confirmations and other administrative correspondence to clients. - Maintain accurate customer and deal records on Respond.io, including new contacts and deals won or lost. - Liaise with clients via email and WhatsApp on administrative matters on behalf of the Sales Consultants, including sending agreements and related documents. - Support periodic Sales assignments such as the agent newsletter and festive gifting programme. Requirements Professional Skills - Administrative accuracy and record keeping - Written and verbal communication (English and Bahasa Malaysia) - Internal and external stakeholder coordination - Task prioritisation and follow-through - Basic office and spreadsheet skills Personal Abilities The five most important requirements for success in this role are: - Strong attention to detail — able to prepare agreements, proposals, payment information, and booking records accurately. - Excellent organisation and follow-through — able to manage multiple client requests, deadlines, reminders, and administrative tasks without losing track of details. - Clear written communication — professional and confident communicating with clients through email and WhatsApp. - Comfort with digital tools and systems — able to learn and maintain customer/contact information accurately on platforms such as Respond.io. - Reliability and ownership — dependable in completing recurring daily tasks promptly and escalating missing information when required.