Affiliate Management Executive

Responsibilities Campaign & Program Management - Plan, launch and optimise affiliate campaigns with clear KPIs for CPA, ROAS and conversion rates. - Set up tracking, UTM standards and reconciliations to ensure accurate commission payments. - Manage campaign budgets and timelines while coordinating with product, creative and ads teams. - Draft clear campaign briefs and creative guidelines for creators and partners. Creator & Partner Relations - Source, vet and onboard creators and affiliate partners that fit our brand and audience. - Negotiate fair rates, contracts and deliverables and maintain long-term partner relationships. - Run partner outreach, performance reviews and regular check-ins to keep partners active. - Handle disputes, approvals and payout queries with timely, professional responses. Data & Performance - Monitor campaign metrics and produce weekly performance reports with actionable recommendations. - Use data to optimise partner mixes, promo codes and commission tiers for better results. - Conduct A/B tests on creative, landing pages and offers to improve conversion rates. - Maintain clean campaign documentation and a central dashboard for stakeholders. Qualifications & Experience - Bachelor's degree or diploma in marketing, communications or related field is preferred but not mandatory. - Approximately 2 years of hands-on experience in affiliate marketing, creator or influencer programs in e-commerce or digital agencies. - Proven track record managing affiliate networks or creator partnerships with measurable sales outcomes. - Comfortable working in a small team and taking ownership of end-to-end campaign delivery. Hard Skills & Knowledge - Practical knowledge of affiliate networks, tracking pixels, UTM tagging and commission reconciliation. - Experience with analytics tools, spreadsheets and basic reporting for CPA and ROAS measurement. - Familiarity with social platforms, creator tools and influencer marketplaces used in Malaysia. - Good command of campaign brief writing, contract terms and payout workflows. Soft Skills & Qualities - Strong communication and negotiation skills for dealing with creators, networks and agencies. - Organised and detail oriented, able to manage multiple campaigns and deadlines concurrently. - Problem solver who stays calm under shifting priorities and learns from performance data. - A collaborative team player who gives and receives feedback constructively.