Sales Admin Intern
Job Summary
Join our team as an Internship Sales Administrator to help shape property experiences for real people by supporting sales operations and client coordination. You will set up reliable processes, manage client documentation, and keep the sales pipeline clean to help agents close deals efficiently. This role offers hands-on experience in sales operations with a direct path to sales coordination roles.
Responsibilities
- Coordinate site viewings and appointments
- Validate client information and proof of payment
- Handle inbound calls and telemarketing campaigns
- Manage after-sales follow ups and customer service
Required Skills
- Proficient in Microsoft Office (Word, Excel)
- Strong communication and phone presence
- Organised and detail oriented
- Basic knowledge in property and real estate is a plus
Job Details
Responsibilities
Sales Support:
- Coordinate site viewings and appointments with agents and clients to keep schedules tidy and predictable.
- Follow up on pending client queries and relay updates to sales staff to reduce stalled deals.
Data & Documentation:
- Validate client information and proof of payment before passing to finance for processing.
Customer & Communications:
- Handle inbound calls and telemarketing campaigns to qualify leads and set appointments professionally.
- Provide first-line customer service by answering queries and routing complex issues to the right team members.
- Manage after-sales follow ups to confirm client satisfaction and collect feedback for continuous improvement.
- Support sales managers with call summaries and handover notes after client conversations.
Requirements
Qualifications & Experience:
- Fresh graduates or candidates with 0 years of experience are welcome and encouraged to apply.
- Interest or basic knowledge in property and real estate is a plus but not required.
- Willingness to work full time and learn on the job in a team setting.
Hard Skills & Knowledge:
- Proficient with Microsoft Office, especially Word and Excel, for document preparation and trackers.
- Comfortable using phone systems and basic telecommunications for sales outreach and follow up.
- Familiarity with CRM tools or willingness to learn CRM workflows and lead management.
- Experience or training in telemarketing and lead generation will be an advantage.
Soft Skills & Qualities:
- Strong communication and customer service mindset, with clear and polite phone presence.
- Organised, detail oriented, and able to keep multiple tasks on track under supervision.
- Resilient when handling objections and persistent in following up to close small admin gaps.
- Team player who asks questions and shares status updates to keep colleagues informed.