Restaurant Cashier

Responsibilities Customer Service & Transactions - Process customer orders and payments accurately using the POS system and accept cash or e-wallet payments. - Issue receipts, handle basic refunds or voids, and explain menu items clearly to guests. - Keep queues moving during peak hours and coordinate with service staff to deliver timely orders. - Resolve common payment or order issues politely and escalate unusual problems to a supervisor. Cash & POS Management - Count and balance your cash drawer at the start and end of each shift and record daily takings reliably. - Perform daily cash reconciliation and prepare handover notes for the next shift. - Operate and troubleshoot the point of sale terminal and report technical issues promptly. - Follow cash handling and loss-prevention procedures to protect store revenue. Store Support & Operations - Assist with simple stock checks for front-of-house items and notify managers of low supplies. - Help maintain a clean, welcoming counter area and restock condiments or takeaway supplies during downtimes. - Support opening and closing tasks such as cleaning tills and securing cash as per store policy. - Work as part of a small team to keep shifts coordinated and friendly. Requirements Qualifications & Experience - Entry-level position suitable for fresh graduates or candidates with minimal prior experience. - Preferably secondary school completion or equivalent; on-the-job training will be provided. - Available to work flexible shifts including weekends and evenings as required by the restaurant. Hard Skills & Knowledge - Basic numeracy for cash handling and giving accurate change. - Familiarity with point of sale systems, card machines, and Malaysian e-wallets such as Touch n Go or similar. - Ability to perform end-of-shift cash reconciliation and simple reporting in a digital record or logbook. - Understanding of food safety basics and front-of-house hygiene standards. Soft Skills & Qualities - Friendly, patient communication with customers and teammates in a fast environment. - Reliable timekeeping, honesty with cash handling, and attention to small details. - Calm problem-solving when orders or payments do not go to plan. - Willingness to learn, accept feedback, and help the team during busy periods.