Tea Maker

Role Purpose As a builder of our menu, you will learn to make signature tea blends and scale popular items during busy shifts. This role focuses on creating drinks that customers love while helping the team keep service smooth and efficient. Your Growth & Impact Develop practical bar skills through daily hands-on training and shadowing, improving speed and consistency. Gain customer-facing experience that sharpens communication and cash handling ability. Build product knowledge of tea types, sweetening levels, and basic recipe adjustments. Expand your hospitality network by working closely with store leads and suppliers. Requirements Responsibilities Drink Preparation & Quality Prepare tea drinks to recipe standards, adjusting sweetness and ice levels per customer request. Monitor brew times and temperatures to keep flavour consistent across shifts. Create basic seasonal or promotional drinks under guidance from the store lead. Perform tasting checks and note small recipe tweaks for continuous improvement. Station & Inventory Management Set up and restock service stations, including tea leaves, syrups, and toppings. Perform daily equipment checks and routine cleaning to maintain hygiene and function. Record stock usage, alert for low items, and assist with deliveries when needed. Follow portion controls to reduce waste and keep costs predictable. Customer Service & Operations Take orders accurately and operate the point-of-sale system for payments and receipts. Serve drinks with a friendly attitude and handle basic customer questions about the menu. Support opening and closing tasks such as fridge checks and cleanliness rounds. Work with teammates to manage peak-time flow and keep service times reasonable. Requirements Qualifications & Experience No prior professional experience required; we welcome fresh graduates and entry-level candidates. SPM or equivalent is preferred but not mandatory; on-the-job training is provided. Willingness to work flexible shifts, including weekends and public holidays. Available to stand for extended periods and perform light lifting as part of daily tasks. Hard Skills & Knowledge Basic understanding of drink-making techniques, including steeping, shaking, and blending. Familiarity with food safety and hygiene practices, including safe handling and cleaning procedures. Comfort using a POS system and handling cash accurately. Ability to follow written recipes and measure ingredients consistently. Soft Skills & Qualities Friendly and approachable manner with good verbal communication skills. Strong attention to detail and a desire to deliver consistent quality. Team-oriented attitude and willingness to learn from peers and leads. Punctual, reliable, and ready to adapt during busy service periods.