Business Development Executive

Role Overview You will be responsible for generating and managing sales opportunities while learning how to understand SME business problems and recommend suitable solutions. You will work closely with our founder and technical team. Key Responsibilities 1️⃣ Manage Inbound Leads Follow up on enquiries from SEO, SEM and referrals Conduct structured discovery conversations Ensure no lead is left unattended 2️⃣ Conduct Qualification & Discovery Understand client business model and current workflow Gather structured customer data Identify pain points and budget alignment Classify leads (Proceed / Park / Drop) Record all updates accurately in CRM 3️⃣ Drive the Sales Process Arrange meetings with technical lead Present company value proposition at a high level Issue quotations within approved scope Follow up consistently until closure 4️⃣ Post-Sale Coordination Ensure clean handover to implementation team Follow up on payment completion Check customer satisfaction Note: This role does NOT involve performing accounting or technical implementation work. What You Will Learn Cloud accounting industry fundamentals SME business pain-point analysis B2B consultative selling CRM & pipeline management discipline Professional communication with decision-makers Compensation & Growth Base salary: RM3,000 – RM5,000 Progressive commission (services only) Performance bonus (up to 2 months based on company & individual performance) EPF / SOCSO / EIS provided Clear growth pathway to Senior Sales / Account Manager / Sales Lead Working Arrangement: 5 working days Hybrid (3 WFH, 2 office) Structured onboarding & mentorship provided Requirements We welcome fresh graduates. Preferred Background: Degree in Business, Marketing, Finance, Accounting or related fields 0–2 years working experience (sales exposure is an advantage) Key Traits Required: Strong willingness to learn complex topics Good communication skills in English (Mandarin is an advantage due to SME client base) Organized and disciplined in follow-ups Comfortable speaking with SME business owners Able to think logically and ask structured questions Not afraid of structured performance review Important: We are looking for candidates who want long-term professional growth — not quick commission chasing.