Marketing Intern
Job Summary
We are looking for an enthusiastic and motivated Marketing & Customer Engagement Intern to join our team. This internship is a great opportunity for students to gain hands-on experience in marketing, customer engagement, and digital marketing. You will assist with customer enquiries, support marketing campaigns, and contribute creative ideas to promote our professional training programmes.
Responsibilities
- Assist with customer enquiries via WhatsApp, email, and phone
- Support marketing campaigns and social media activities
- Contribute creative ideas for promotional content
- Conduct basic market research and competitor analysis
Required Skills
- Currently pursuing Diploma or Degree in Marketing or related field
- Good communication skills in English and Bahasa Melayu
- Basic knowledge of Microsoft Office applications
- Creative, responsible, and willing to learn
Job Details
RESPONSIBILITIES
*Customer Engagement*
- Assist in responding to customer enquiries through WhatsApp, emails, and phone calls.
- Help provide information about our training programmes, schedules, and registrations.
- Assist with customer follow-ups and keep customer records organised.
*Marketing & Campaign Support*
- Assist the marketing team in planning and carrying out marketing campaigns.
- Contribute creative ideas for social media content and promotional activities.
- Support digital marketing and social media activities.
- Help prepare simple marketing materials and promotional content.
*Coordination & Research*
- Assist with coordinating marketing activities and ongoing projects.
- Help keep track of assigned tasks and deadlines.
- Conduct basic market research and competitor analysis.
- Support other marketing-related tasks assigned by the team.
BENEFITS
- Monthly internship allowance
- On-the-job training and guidance
- Professional development and learning opportunities
- Friendly and supportive working environment
- Exposure to real marketing projects and digital marketing tools
- Potential opportunity for full-time employment upon successful completion of the internship, subject to performance and vacancies
REQUIREMENTS
- Currently pursuing a Diploma or Bachelor's Degree in Marketing, Business Administration, Mass Communication, Digital Marketing, or a related field.
- Good communication skills in English and Bahasa Melayu.
- Interested in marketing, social media, and customer engagement.
- Creative, responsible, and willing to learn.
- Friendly and comfortable communicating with customers.
- Basic knowledge of Microsoft Office applications.
- Able to work independently and as part of a team.
- No prior working experience is required.