Retail Sales Executive
Job Summary
We are seeking a Retail Sales Executive to join our team at Lotus, Ampang. The role involves assisting walk-in customers, promoting XOX products and services, and driving sales. Candidates should be customer-focused, proactive, and willing to work retail hours.
Responsibilities
- Assist walk-in customers and promote XOX products
- Provide proactive and excellent customer service
- Generate leads and acquire new customers
- Participate in roadshows and promotional events
- Achieve assigned sales targets
Required Skills
- Strong sales orientation
- Excellent interpersonal and communication skills
- Proficient in English and Bahasa Malaysia
- Minimum SPM qualification
- Retail or customer service experience
Job Details
JOB RESPONSIBILITIES
- Assist walk-in customers, present, and promote XOX products and services to existing and prospective customers.
- To provide good customer service to the customers by being proactive to approach customers, attentive to customer queries and assist them courteously, inform customers on ongoing promotion.
- Establish, develop, and maintain positive business and customer relationships.
- Responsible in generating leads to acquire new customers.
- Actively involved in roadshows, events, and any promotional activities arranged and set by the company.
- Achieve agreed upon sales target and outcome within schedule.
JOB REQUIREMENTS
- Strong sales orientation with the ability to achieve assigned sales targets and objectives.
- Excellent interpersonal and communication skills with the ability to establish and maintain good customer relationships.
- Customer-focused, with a positive and friendly approach when dealing with customers.
- Good command of English and Bahasa Malaysia, both written and spoken.
- Proactive, energetic, and adaptable in a fast-paced retail environment.
- Responsible, dependable, and demonstrates a positive working attitude.
- Good team player with the ability to work collaboratively with colleagues.
- Willing to work according to retail operating hours, including weekends and public holidays.
- Able and willing to work at Dataran Pandan Prima, 55100 Kuala Lumpur.
JOB QUALIFICATIONS
- Minimum SPM qualification; Diploma or equivalent qualification is an advantage.
- Minimum 6 months of relevant experience in sales, retail, customer service, or the telecommunications industry is preferred.
- Experience using AI tools is an added advantage.
- Fresh graduates are encouraged to apply.