Retail Sales Executive

Date PostedOctober 29, 2026LocationDataran Pandan Prima, 55100 Kuala LumpurCompanyXOX Management Services Sdn BhdSalaryRM 2000 - 3000TypeFull-Time

Job Summary

We are seeking a Retail Sales Executive to join our team at Lotus, Ampang. The role involves assisting walk-in customers, promoting XOX products and services, and driving sales. Candidates should be customer-focused, proactive, and willing to work retail hours.

Responsibilities

  • Assist walk-in customers and promote XOX products
  • Provide proactive and excellent customer service
  • Generate leads and acquire new customers
  • Participate in roadshows and promotional events
  • Achieve assigned sales targets

Required Skills

  • Strong sales orientation
  • Excellent interpersonal and communication skills
  • Proficient in English and Bahasa Malaysia
  • Minimum SPM qualification
  • Retail or customer service experience

Job Details

JOB RESPONSIBILITIES - Assist walk-in customers, present, and promote XOX products and services to existing and prospective customers. - To provide good customer service to the customers by being proactive to approach customers, attentive to customer queries and assist them courteously, inform customers on ongoing promotion. - Establish, develop, and maintain positive business and customer relationships. - Responsible in generating leads to acquire new customers. - Actively involved in roadshows, events, and any promotional activities arranged and set by the company. - Achieve agreed upon sales target and outcome within schedule. JOB REQUIREMENTS - Strong sales orientation with the ability to achieve assigned sales targets and objectives. - Excellent interpersonal and communication skills with the ability to establish and maintain good customer relationships. - Customer-focused, with a positive and friendly approach when dealing with customers. - Good command of English and Bahasa Malaysia, both written and spoken. - Proactive, energetic, and adaptable in a fast-paced retail environment. - Responsible, dependable, and demonstrates a positive working attitude. - Good team player with the ability to work collaboratively with colleagues. - Willing to work according to retail operating hours, including weekends and public holidays. - Able and willing to work at Dataran Pandan Prima, 55100 Kuala Lumpur. JOB QUALIFICATIONS - Minimum SPM qualification; Diploma or equivalent qualification is an advantage. - Minimum 6 months of relevant experience in sales, retail, customer service, or the telecommunications industry is preferred. - Experience using AI tools is an added advantage. - Fresh graduates are encouraged to apply.