Sales Associate
Job Summary
Kualesa is hiring a Sales Associate to deliver premium in-store customer service, drive sales, and support store operations. The role involves building strong customer relationships, maintaining visual merchandising standards, and achieving store KPIs. Ideal candidates should have a background in apparel retail with exceptional communication skills.
Responsibilities
- Provide outstanding customer service
- Drive sales to achieve store KPIs
- Support store operations and inventory management
Required Skills
- Experience in premium retail
- Exceptional communication skills
- Proficiency in English
Job Details
Key Responsibilities: Provide outstanding customer service, ensuring every client interaction reflects the brand's premium standards. Build and maintain strong relationships with customers to foster loyalty and repeat purchases. Drive sales to achieve store KPIs, using product knowledge to make tailored recommendations. Assist in maintaining the store's visual merchandising standards, ensuring the presentation aligns with brand guidelines. Support store operations, including inventory management, stock replenishment, and maintaining cleanliness. Handle escalated customer queries and ensure effective problem resolution.
Qualifications: Preferred background in the apparel industry. Proven experience in premium retail. Exceptional communication and interpersonal skills with a strong customer-centric approach. Proficiency in English is compulsory. Strong understanding of premium apparel, market trends, and clientele techniques. Team-oriented with the ability to mentor and support team members. Attention to detail and ability to maintain high visual and operational standards. Flexibility to work shifts, weekends, and holidays as required.