Sales Executive
Job Summary
The Sales Executive at the Penang Branch is responsible for developing sales strategies, acquiring new customers, and achieving monthly sales targets for logistics and freight forwarding services. The role involves market research, handling customer enquiries, preparing quotations, and building strong client relationships. Candidates should have experience in sales within the logistics industry and fluent Mandarin-speaking skills.
Responsibilities
- Develop sales strategies and acquire new customers
- Achieve monthly sales targets for shipping and freight forwarding
- Handle customer enquiries, prepare quotations, and monitor payments
Required Skills
- Minimum SPM education
- 1-2 years sales & marketing experience in logistics/shipping
- Mandarin-speaking mandatory
- Good communication and negotiation skills
Job Details
Sales Strategy Development: Develop effective sales strategies to promote the company’s services.
Customer Acquisition: Identify potential customers and develop strategies to acquire new business.
Market Research: Conduct market research to identify new opportunities and understand customer needs.
Performance Analysis: Analyze sales performance and make necessary adjustments for optimization.
Proposal Development: Create compelling proposals for potential customers.
Collaboration: Collaborate with internal teams to ensure alignment of sales strategies with company objectives.
Customer Relationship Management: Build and maintain relationships with customers and potential customers.
Customer Communication: Contact potential and existing customers by phone, email, and in-person during sales activity to develop and foster effective relationships and networking.
Enquiry Handling: Handle customer enquiries and arising questions followed by preparation, and sending quotations on good coordination that can lead to sales closure.
Sales Target Achievement: Achieve individual monthly sales targets set for Sea Export and Import, customs clearance, and Air freight shipment with a driven sales mindset.
Competitor Analysis: Keep in view of friendly competitor’s rates and services with feedback to Management for further analysis and action/recommendation.
Payment Monitoring: Ensure customers’ payments are within the company’s credit target by monitoring customers’ existing/new payment trend and their trade records.
Additional Tasks: Perform any other sales tasks that may be assigned by Management from time to time.
Market Opportunities: Participate in identifying market and new account opportunities in Sales Team Meetings.
Requirements
Education: Minimum SPM or above.
Experience: Preferably 1 to 2 years of working experience in indoor / outdoor Sales & Marketing.
Industry Exposure: Experience in logistics, shipping, freight forwarding or related industry is preferred.
Communication: Good communication skills with an open and sales-driven mindset.
Industry Knowledge: Strong knowledge of the logistics, shipping, or freight forwarding industry.
Sales Skills: Good interpersonal, communication, and negotiation skills.
Customer Handling: Able to prepare proposals, handle customer enquiries, and follow up on quotations with customers.
Language: Mandarin-speaking mandatory.
Travel: Possess own transport and open to travel for client visits as required.