HR Executive
Job Summary
As our Human Resources Executive you keep the people side of the business running smoothly. You will handle day-to-day HR operations, support recruitment and training, and help maintain a calm, organised environment so clinical teams can focus on patients. Build practical HR experience in a healthcare setting by managing payroll, benefits, and HRIS tasks.
Responsibilities
- Process payroll and benefits accurately using payroll systems and HRIS
- Coordinate recruitment logistics and onboarding programmes
- Support performance management and employee relations
- Ensure compliance with Malaysian employment regulations and internal policies
Required Skills
- Diploma or Degree in Human Resource Management, Business, or related field
- 2 years of hands-on HR experience in an SME organization
- Proficiency with payroll systems, HRIS, and Excel
- Understanding of Malaysian employment law (EPF, SOCSO)
Job Details
Responsibilities
HR Operations
- Process payroll and benefits accurately using payroll systems and HRIS, ensuring timely statutory contributions. You will track leave, claims, and payroll reconciliations.
- Maintain employee records and HR documentation with strong attention to confidentiality and data accuracy. You will update HRIS and spreadsheets regularly.
- Coordinate recruitment logistics including job postings, interview scheduling, and offer letters. You will manage candidate communications until onboarding is complete.
- Handle day-to-day office administration tasks that support clinics and device teams, such as equipment-related staff allocations and compliance documentation.
Talent & Learning
- Design and run onboarding and induction programmes for new hires, ensuring clinical staff meet mandatory training requirements. You will track training attendance and outcomes.
- Support performance management cycles by collecting appraisals, organising review meetings, and following up on development plans. You will keep managers informed of timelines.
- Assist with learning initiatives, refresher modules, and on-the-job coaching for staff handling medical devices. You will liaise with vendors for technical and product training where needed.
- Help measure training impact through simple metrics like completion rates and feedback summaries.
Employee Relations & Compliance
- Act as first point of contact for employee queries, guiding staff with empathy and clear communication. You will escalate complex issues to the supervising Special Officer when appropriate.
- Support investigations, disciplinary and grievance processes while maintaining neutrality and documentation. You will prepare clear reports for management decisions.
- Ensure compliance with Malaysian employment regulations and internal policies, including statutory filings and workplace safety requirements. You will keep policies updated and share changes with staff.
- Promote a positive workplace culture through regular check-ins, simple engagement activities, and clear internal communications.
Requirements
Qualifications & Experience
- Diploma or Degree in Human Resource Management, Business, or related field. Relevant HR certifications are a plus.
- Approximately 2 years of hands-on HR experience, ideally as an HR generalist or HR assistant in an SME organization.
- Prior exposure to payroll processing and HR administration in Malaysia is preferred.
- Experience with medical device teams or healthcare settings is advantageous.
- Comfortable working in a small to medium team and able to manage multiple administrative priorities with minimal supervision.
Hard Skills & Knowledge
- Proficiency with payroll systems and HRIS, including payroll reconciliation and statutory contributions. Excel skills for reporting and data checks are required.
- Solid knowledge of recruitment processes, onboarding workflows, and basic performance management tools. Familiarity with interview scheduling platforms is helpful.
- Understanding of Malaysian employment law and statutory requirements such as EPF and SOCSO. Ability to maintain compliant HR records is expected.
- Basic awareness of clinical environments or medical device operations to support training and rostering is beneficial.
Soft Skills & Qualities
- Effective communication, both written and verbal, to liaise with staff, managers, and vendors. Clear, patient communication is important in healthcare contexts.
- People oriented and discreet, able to handle confidential information with care. You should build trust quickly with staff at all levels.
- Organised and process-minded, able to prioritise tasks and keep consistent follow-up. Attention to detail is essential for payroll and compliance work.
- Problem-solving attitude and calm under pressure, especially when resolving employee issues or tight payroll deadlines.