Claims Administrator
Job Summary
Intelek Staffing Services Sdn. Bhd. is seeking a Claims Administrator on a 1-year contract based in Jalan Ampang. The role involves receiving, reviewing, and recording takaful claims accurately while maintaining related databases. Candidates will also handle customer inquiries, process direct credit information, and ensure compliance with company policies.
Responsibilities
- Receive, review and record takaful claims
- Verify claims documents for completeness and accuracy
- Handle customer enquiries on claims status
- Identify and flag suspicious claims
Required Skills
- Degree in Business Administration, Takaful or Insurance
- 1–3 years of administrative experience
- Proficient in Microsoft Office
- Strong multitasking and organizational skills
Job Details
Job Description
Receive, review and record takaful claims accurately within the required turnaround time.
Verify claims documents for completeness and accuracy.
Maintain claims records, databases and electronic filing systems.
Assist with claims filing, document handling and pre-assessment data entry.
Handle escalated customer enquiries on claims status and documentation requirements.
Process direct credit information and perform related data entry.
Identify and flag suspicious claims for further investigation.
Ensure compliance with company policies, regulatory requirements and risk management practices.
Requirements
Degree in Business Administration, Takaful, Insurance or a related field.
1–3 years of administrative experience, preferably in insurance, takaful or claims processing.
Proficient in Microsoft Office, especially Excel, Word and Outlook.
Strong multitasking, organizational and time management skills.
Able to work under pressure and meet deadlines.
Detail-oriented, responsible, proactive and a good team player.
Experience with claims processing systems is an added advantage.