Veterinary Assistant
Job Summary
Ark Veterinary Centre is seeking a Veterinary Assistant to provide hands-on clinical support, assist with surgeries, and ensure smooth daily operations. You will help with animal nursing, lab sample processing, medication dispensing, and front desk duties. This role offers structured on-the-job training and opportunities for professional growth.
Responsibilities
- Assist vets during consultations and minor procedures
- Nurse hospitalised animals and monitor recovery
- Process lab samples, sterilise instruments, and dispense medications
- Manage reception duties and maintain clinic inventory
Required Skills
- Minimum Higher Secondary/STPM/Diploma education
- Fluent in English; Mandarin, Hokkien or BM is a plus
- Competent in safe animal handling and restraint
- Strong communication and client care skills
Job Details
Responsibilities
Clinical support
- Assist veterinarians during consultations and minor procedures by preparing patients, recording vitals, and handing instruments as directed.
- Nurse hospitalised animals by administering medications and fluids, observing recovery, and keeping accurate progress notes.
- Support preoperative and postoperative routines by preparing sterile trays, monitoring anaesthesia under vet supervision, and following recovery checklists.
Laboratory, medications & sterilisation
- Prepare and sterilise instruments, maintain sterilisation logs, and ensure disposables are stocked and tracked.
- Collect, label and process routine lab samples; record and deliver results for veterinarian review.
- Dispense medications following vet instructions and maintain precise medication and inventory records.
Reception & clinic operations
- Handle front desk tasks including appointment bookings, enquiries, payments and basic client education with clear, caring communication.
- Manage stock levels, place reorder requests, and help keep clinic supplies cost-effective and organised.
- Maintain clinic hygiene and safe animal handling practices, including dog handling and restraint, to keep the clinic predictable and safe.
- Follow clinic checklists and training to support smooth daily operations and reliable patient care.
Requirements
Qualifications & Experience
- Minimum education: Higher Secondary/STPM/'A' Level/Pre-U, Diploma, Advanced/Higher/Graduate Diploma.
- Preferably at least 1 year of clinic experience; entry level candidates with a positive attitude will be considered.
- Immediate availability preferred.
- Two positions available.
Hard Skills & Knowledge
- Fluent in English; fluency in Mandarin, Hokkien or Bahasa Malaysia is an advantage.
- Computer literate with basic familiarity with clinic software and digital record keeping.
- Practical skills in sample handling, instrument sterilisation, medication dispensing and stock control.
- Comfortable and competent in safe handling and restraint of dogs and other common clinic patients.
Soft Skills & Qualities
- Genuine care for animals is essential and shown in your handling and attitude.
- Strong client care and communication skills, with a calm approach under pressure.
- Punctual, hardworking and open to learning through on-the-job training.
- Reliable team player who follows procedures and seeks steady skill growth within the clinic.
Compensation & Benefits
- Salary commensurate with ability, experience and performance.
- Additional benefits include attendance bonus, petrol allowance, overtime pay, yearly bonus, annual leave, medical insurance and continuing education.
- Training and uniform will be provided, with structured on-the-job learning and a pathway to greater responsibility.