Customer Service Clerk

Date PostedOctober 13, 2026LocationSelangorCompanyPOKOKSSalaryRM 2080TypeInternship

Job Summary

As a Customer Service Clerk, you will serve as the frontline brand ambassador ensuring positive customer interactions. Responsibilities include handling inquiries, complaints, support across platforms, exchanges, and restocking goods. Fresh graduates and entry-level candidates with a positive attitude are encouraged to apply.

Responsibilities

Handling Customer Inquiries, Problems, and Complaints
Providing Personalized Solutions
Manage Customer Support Across Multiple Platforms
Handle Customer Exchanges & Restock Goods

Required Skills

Strong communication skills (written & spoken)
Comfortable with smartphones, apps, and social media
Team player with a growth mindset
Available to work shifts (including weekends)

Job Details

Customer Service Roles & Responsibilities: - Handling Customer Inquiries, Problems, and Complaints - Providing Personalized Solutions - Manage Customer Support Across Multiple Platforms - Handle Customer Exchanges & Restock Goods Requirements: - Entry-level & fresh graduates are strongly encouraged to apply - Positive attitude and eagerness to learn - Strong communication skills (written & spoken) - Comfortable with smartphones, apps, and social media - Team player with a growth mindset - Available to work shifts (including weekends)