Junior IT Support
Job Summary
MyPhysio Sdn. Bhd. is seeking a hands-on Junior IT Executive (IT Support) to manage day-to-day IT operations across its centres and head office. The role involves resolving hardware and software issues, supporting staff, and ensuring business systems remain connected and operational. Fresh graduates with a relevant background are welcome to apply.
Responsibilities
- Provide first-level IT support and troubleshoot hardware/software
- Install and maintain computers, network, and office equipment
- Manage user accounts, access rights, and basic IT security
- Coordinate with vendors and maintain IT asset records
Required Skills
- Diploma/Degree in IT, Computer Science or related field
- Knowledge of Windows computers and business software
- Basic networking and hardware troubleshooting
- Good communication skills
Job Details
Key Responsibilities:
- Provide first-level IT support to staff and resolve day-to-day hardware, software, network and access issues.
- Troubleshoot computers, printers, internet connections and other office equipment.
- Install, set up and maintain computers, operating systems, business applications and devices.
- Support the connection of business applications and devices, including systems run by outside vendors.
- Manage user accounts, access rights, passwords and basic IT security.
- Coordinate with software, hardware and service providers and follow issues through until resolved.
- Keep records of IT assets, configurations, licenses and incidents.
- Assist with backups, updates and improvements to IT systems.
Qualifications:
- Diploma or degree in Information Technology, Computer Science or a related field.
- Entry level; fresh graduates are welcome.
- Hands-on IT support or hardware troubleshooting experience, including internships, is an advantage.
- Working knowledge of Windows computers, common business software, printers and basic networking.
- Able to work independently and explain technical matters clearly to non-technical staff.