Administration Assistant

Position Overview We are looking for a proactive, highly organized, and detail-oriented Administration Assistant to join our team. In this role, you will play a key part in keeping our day-to-day operations running smoothly across administration, student enrolment, sales support, and occasional language instruction. Job Details & Remuneration Joining Date: 2nd November 2026 (Monday) Work Location: Ampang (HQ) / MA2 (KL Branch) Basic Salary: RM 2,500 – RM 3,000 per month Sales Commission: 5% – 10% Teaching Allowance / Commission: RM 20 per hour Key Responsibilities Primary Focus: Core Administrative Functions - Document & Records Management: Maintain orderly filing systems, records, and documentation according to company procedures. - Data Entry & Database Maintenance: Accurately update and maintain student and organizational databases. - Correspondence & Communication: Handle incoming emails, letters, phone enquiries, and general communications professionally. - Office Supplies & Inventory: Monitor office supplies, manage inventory levels, and coordinate orders as needed. - Facilities & Equipment Coordination: Oversee general office maintenance, equipment coordination, and work environment readiness. - Vendor & Delivery Coordination: Manage vendor communications, dispatch/deliveries, and external service providers. - Meeting & Event Coordination: Coordinate schedules, arrange logistics for meetings, and assist in planning company activities and events. - Financial & Form Processing: Process invoices, maintain expense records, and process forms and documentation accurately. Secondary Focus: Operational & Academic Support - Cross-Department Coordination: Liaise between departments to ensure seamless operational flow. - Lead Follow-Up & Sales Assistance: Consistently follow up on assigned prospective leads and assist with sales inquiries. - Enrolment & Registration Support: Support student registration and enrolment processes. - Existing Student Support & Renewals: Assist current students with routine inquiries and handle course renewals. - Teaching Responsibilities: Conduct English or other language classes, lessons, workshops, or learning sessions when assigned by management. Requirements Job Requirements & Qualifications - Language Proficiency: Strong command of English, Mandarin, and Bahasa Melayu. Proficiency in other languages is an added advantage. - Systematic & Organized: Maintains orderly records, follows procedures, and completes administrative tasks systematically. - High Attention to Detail: Checks documents, data, customer information, and enrolment details carefully to minimise errors. - Proactive & Deadline-Oriented: Identifies missing information, upcoming deadlines, and outstanding follow-ups before they cause unnecessary delays. - Self-Motivated: Completes assigned tasks without requiring constant reminders. - Professional Communication: Communicates professionally with prospective and existing students. - Lead Follow-Up & Sales Sense: Follows up on assigned leads consistently, identifies appropriate enrolment opportunities, and understands when to handle routine enquiries versus when to refer prospects to the Sales Consultant. - Teaching Ability: Prepared to conduct English or other language classes, lessons, workshops, or learning sessions when assigned. - Reliability & Accountability: Meets deadlines, reports delays honestly, and follows through on outstanding matters. - Integrity & Cooperation: Protects confidential information, follows approved procedures, and cooperates smoothly with colleagues and management. Why Join Us? - Competitive base salary with attractive sales commission (5%–10%) and additional teaching hourly payouts. - Dynamic, supportive work environment dedicated to nurturing young talent from the ground up. - Broad exposure across administrative operations, sales assistance, and education delivery.