Communications Officer

Publications, Editorial & Quality Assurance - Develop human-interest stories, case studies, and impact stories highlighting project outcomes and beneficiary experiences and event coverage. - Support donor visibility requirements by preparing communication materials in accordance with donor branding and reporting guidelines. - Document project activities and success stories for donor reports, annual reports, publications, and digital platforms. - Ensure accuracy, consistency, and professionalism in all written and visual communication materials. - Liaise and coordinate with various parties on publication production. Strategic Communications & Content Development - Develop relevant ideas or improvements in communications. - Work closely with the operation team in brainstorming and developing ideas and materials to ensure timely publication of communication materials in accordance to scheduling deadlines and KPIs. - Provide editorial support to operation team on existing and new communication materials write-up. - Develop original and innovative content for all communications materials. - Deliver visual materials that aim to attract and encourage engagement with the key audiences and maintain/update database on social medias and internal documentation system. - Perform quality checks at all stages to ensure that all publications meet the necessary requirements. Visual Communication & Creative Design - Coordinate photography, videography, graphic design, and multimedia content production. - Ensure visual materials are aligned with organizational branding guidelines. - Support the production of promotional, educational, and advocacy materials for both online and offline platforms. - Design and implement the social media strategy for all social media platforms to align with organization goals. - Promote organizational advocacy messages related to sustainable agriculture, climate resilience, responsible supply chains, and rural development. - Monitor, maintain, and update social media accounts and digital communication channels. - Monitor communication trends, emerging digital platforms, and industry best practices to enhance organizational outreach and engagement. Media Relations & Public Relations - Prepare and disseminate press releases, media statements, and media kits. - Build and maintain relationships with media representatives and external stakeholders. - Monitor media coverage and public perception of the organization. - Coordinate public relations activities, interviews, media engagements, exhibitions, and promotional events. - Support crisis communication efforts and prepare communication responses when required. Monitoring, Reporting & Documentation - Track communication KPIs and prepare periodic reports on communication activities and outcomes. - Document project activities, achievements, lessons learned, and impact stories. - Maintain communication databases, media contact lists, and internal documentation systems. - Perform any ad hoc and other duties relating to the above as may be assigned by the superior from time to time. Requirements - Strong content development, copywriting, editing, presentation, and storytelling skills, with excellent written and verbal communication skills in Bahasa Malaysia and English. - 2 to 5 years of relevant working experience in Communications, Mass Communication, Public Relations, Journalism, Marketing, Media Studies, or a related field. - Knowledge of communication principles, strategies, and best practices. - Experience in NGO/non-profit, sustainability, agriculture, or development sector communications is an added advantage. - Strong organizational, project management, and time-management skills, with the ability to manage multiple projects and meet competing deadlines. - Professional, organized, reliable, and detail-oriented, with the ability to maintain accuracy under tight deadlines. - Experience in social media management, communication analytics, and performance reporting. - Strong public relations, media engagement, event coordination, and stakeholder management skills. - Experience in photography, videography, and multimedia content production. - Good working knowledge of Microsoft Office applications (Word, Excel, and PowerPoint), Canva, Adobe Creative Suite, or related software. - Creative thinker with the ability to develop engaging communication content and publication materials. - Ability to work independently with minimal supervision and respond effectively in a dynamic and fast-paced environment.