F&B Service Crew

Job Overview: We are looking for energetic and service-oriented individuals to join our team as F&B Service Crew. This role covers both Front of House (customer service) and Back of House (kitchen operations), ensuring a smooth and high-quality dining experience for customers. Key Responsibilities: Front of House (FOH) - Provide excellent customer service by greeting and attending to customers in a friendly and professional manner - Take and process customer orders accurately, including handling cashiering and payments - Recommend menu items and answer customer inquiries confidently - Maintain cleanliness and organization of dining and service areas - Ensure a positive customer experience and handle basic feedback or complaints professionally Back of House (BOH) - Prepare and cook food items according to company recipes and quality standards - Ensure food presentation and portioning meet brand expectations - Maintain kitchen cleanliness, hygiene, and food safety standards at all times - Assist in stock preparation, inventory control, and kitchen organization - Work closely with team members to ensure timely food preparation and delivery Requirements: - Minimum Diploma or Degree in a relevant field - FOH: Good communication skills, friendly personality, and customer-oriented mindset - BOH: Basic culinary skills or kitchen experience preferred - Ability to work in a fast-paced environment and as part of a team - Willing to work shifts, weekends, and public holidays - Able to communicate in English and Bahasa Malaysia - Must have own transport (required to travel between TRX and KLGCC if needed) Working Conditions & Benefits: - Working days: 6 days per week - Public Holidays: Required to work based on the F&B schedule - Annual Leave: 8 days (subject to approval) - Contract: 2-year contract (completion required) - Location flexibility: May be required to work at TRX or KLGCC, depending on operational demand - Staff discount and birthday gift - cash voucher - Salary increment: After 2 months (based on performance); After 6 months (based on performance)