Intern Client Servicing
Job Summary
Dolphin - Creative Advertising Agency is looking for an organized and detail-oriented intern in Client Servicing. The role involves managing project timelines, coordinating media submissions, and proofreading content. Candidates should be comfortable with operations, AI tools, and working in a fast-paced agency environment.
Responsibilities
- Manage and track project timelines across deliverables
- Coordinate approved ads and ensure asset readiness for media submission
- Proofread content in English & Bahasa
- Organise client feedback and prepare meeting minutes
- Support production days and attend shoots
Required Skills
- Currently pursuing or completed Diploma/Degree in Marketing or related field
- Highly organised and detail-focused
- Familiar with AI tools like ChatGPT
- Strong written and spoken English & Bahasa
- Reliable and calm in a fast-paced environment
Job Details
What You'll Do
- Assist in creating, managing, and tracking project timelines across multiple deliverables.
- Assist in ensuring asset readiness — correct versions, formats, naming, and approvals.
- Assist in coordinating approved ads for media submission, ensuring all materials are final, accurate, and delivered on time for launch.
- Assist in tracking approval status and media deadlines so nothing misses cut-off.
- Proofread content in English & Bahasa before client and media submission.
- Organise client feedback into clear, actionable tasks.
- Prepare meeting minutes, recaps, and follow-ups.
- Track task status using tools like Notion, ProofHub, and Google Sheets.
- Attend shoots — support production days, track deliverables, and ensure shot lists and assets are covered.
- Use AI tools to summarise meetings, organise feedback, build trackers, and improve accuracy.
Requirements
- Currently pursuing or recently completed a Diploma/Degree in Marketing, Communications, or a related field.
- Highly organised — you like structure, checklists, and staying organised.
- Detail-focused — you catch mistakes before they go out.
- Comfortable with operations and coordination, not just ideas.
- AI-friendly — familiar with or willing to learn ChatGPT and similar tools.
- Strong in English & Bahasa (written & spoken).
- Reliable, calm, and responsive in a fast-paced agency environment.
- Comfortable attending shoots and working with creatives, producers, and clients.
Not a Fit If You…
- Dislike admin or timelines
- Are careless with details
- Avoid follow-ups or deadlines
- Don’t use AI tools
- Expect purely creative work