Senior E-commerce Executive
Job Summary
This is a full-time on-site role for a Senior E-commerce Executive in Petaling Jaya responsible for managing analytical insights, account management, and sales strategies. The role requires overseeing e-commerce platforms like Lazada, Shopee, and TikTok Shop to drive sales activities and enhance customer experiences. Candidates should have 2-4 years of experience in e-commerce store management and relevant qualifications.
Responsibilities
- Manage e-commerce platforms (Lazada, Shopee, TikTok Shop)
- Monitor and analyze sales performance data
- Formulate and execute digital marketing and advertising strategies
- Lead end-to-end product lifecycle management
- Collaborate with cross-functional teams
Required Skills
- 2-4 years e-commerce store management experience
- Proficiency in Shopee, Lazada, TikTok Shop
- Strong communication and coordination skills
- Strong analytical skills with MS Excel proficiency
- Bachelor's Degree/Diploma in Business, E-commerce or Marketing
Job Details
Key Responsibilities
- Sales Channel Management: Oversee and manage all e-commerce platform particularly (Lazada, Shopee and TikTok Shop), ensuring accurate and timely updates of product listing and inventory.
- Sales Performance and Analysis: Monitor and analyse sales performance data to identify trends, opportunities and areas for improvement. Utilise data-driven insights to develop and implement strategies to increase sales and enhance customer satisfaction.
- Sales & Marketing Strategies: Formulate and execute digital marketing & platform advertisements to maximize store traffic, conversion rates and to achieve optimal Return on Ad Spend (ROAS).
- Product Management: Lead end-to-end product lifecycle management, including product onboarding, pricing strategy, promotions, bundling, and end-of-life planning.
- Cross-Functional Collaboration: Collaborate with cross-functional teams, including marketing, operations, product and creative teams, to ensure coordinated efforts and optimal results.
Qualifications
- Preferably 2–4 years of hands-on experience in e-commerce store management and platform tools (Shopee, Lazada, TikTok Shop, etc)
- Strong communication skills and ability to coordinate across cross-functional teams (Operations, Finance, Product, Marketing)
- Strong analytical skills, with proficiency in MS Excel for data tracking and sales reporting
- Proven track record of campaign submission workflows and coordinating digital promotional strategies
- Bachelor's Degree / Diploma in Business, E-commerce, Marketing or related field