Travel Admin Intern

Job Responsibilities Provide daily administrative support to the Operations, Planning, Tour Leader, Marketing, Sales and Academy teams. Assist with data entry, document preparation, printing, scanning, filing and digital record management. Update spreadsheets, internal trackers, participant lists, schedules and administrative records. Organise documents and files using Google Drive and other company systems. Assist with preparing materials for tours, workshops, roadshows, destination-sharing sessions and company events. Support event logistics, including registration materials, refreshments, meals, venue setup and equipment arrangements. Assist with purchasing office supplies, event materials and other approved items. Monitor basic office supplies, stationery, pantry items and operational materials. Coordinate simple matters with suppliers, couriers, building management and other service providers under supervision. Assist with incoming calls, messages, correspondence and general enquiries when required. Support the checking, packing, issuing and returning of company materials or equipment. Follow up on assigned administrative tasks and update the relevant team members. Maintain confidentiality when handling company, employee and customer information. Assist with general office duties and other operational tasks as assigned. What You Will Gain Practical exposure to the daily operations of a growing travel company. Experience supporting tours, workshops, roadshows and company events. Hands-on experience in documentation, coordination, office administration and event logistics. Opportunities to work with different departments and understand how a travel business operates. Development of organisation, communication, problem-solving and task-management skills. 工作职责 为Operations、Planning、Tour Leader、Marketing、Sales及Academy团队提供日常行政支援。 协助Data Entry、文件准备、打印、扫描、归档及电子文件管理。 更新Spreadsheet、内部Tracker、参加者名单、时间表及行政记录。 通过Google Drive及公司系统整理和管理文件。 协助准备旅游团、摄影工作坊、Roadshow、Destination Sharing及公司活动所需的物品和资料。 支援活动后勤，包括报名资料、饮用水、茶点、餐食、场地布置及器材安排。 协助购买办公室用品、活动物资及其他获批准的物品。 检查和补充文具、Pantry用品及日常营运物资。 在主管指导下与供应商、Courier、Building Management及其他服务单位进行简单协调。 在需要时协助处理电话、信息、信件及一般询问。 协助检查、整理、发放及回收公司物品或器材。 跟进分配的行政任务，并主动向相关团队更新进度。 妥善及保密地处理公司、员工与客户资料。 完成其他日常行政及营运支援工作。 你将获得 了解一家成长中旅行公司的日常运作。 接触旅游团、摄影工作坊、Roadshow及公司活动。 累积文件管理、行政协调、Office Operations及活动后勤经验。 与不同部门合作，了解旅游业务的完整运作流程。 提升组织、沟通、解决问题及任务管理能力。 Job Requirements Currently pursuing a Diploma or Degree in Business Administration, Management, Tourism, Hospitality, Event Management or a related field. Familiar with Microsoft Office and Google Workspace, especially Word, Excel, Google Docs and Google Sheets. Detail-oriented and able to maintain accurate documents and records. Organised, responsible and able to follow checklists and instructions. Good communication and teamwork skills, provide support across different department. Able to communicate in English and Bahasa Malaysia; Mandarin is an advantage when coordinating with Mandarin-speaking customers, colleagues or suppliers. Proactive and willing to follow up instead of waiting to be reminded. Comfortable handling both computer-based administrative work and practical on-ground tasks. Able to manage several small tasks and priorities at the same time. Willing to support selected company events or activities outside normal office routines when scheduled in advance. Minimum internship commitment of three months; four to six months is preferred. Having a valid driving licence or personal transportation is an advantage but not compulsory. 职位要求 正在修读Business Administration、Management、Tourism、Hospitality、Event Management或相关课程。 熟悉Microsoft Office及Google Workspace，尤其是Word、Excel、Google Docs和Google Sheets。 注重细节，能够准确处理文件与记录。 做事有条理、负责任，并能够按照Checklist和指示完成任务。 具备良好的沟通与团队合作能力, 为不同部门提供支援。 能够使用英文及马来文沟通；如需与华语客户、同事或供应商协调，掌握中文者优先。 做事主动，懂得Follow-up，而不是每件事情都等待提醒。 能够同时处理电脑行政工作及实际现场支援。 能够安排不同的小任务并分辨优先顺序。 如有提前安排，愿意支援指定的公司活动或非日常工作。 最少可实习三个月，能实习四至六个月者优先。 拥有驾驶执照或个人交通工具者更佳，但不是强制条件。