Creative Project Manager

Responsibilities: - Fully understand the client objectives and project goals and articulate them clearly. - Develop project plans and work with project teams to execute on plans. - Monitor day-to-day activities of project teams and ensure work is progressing as planned. - Manage schedules, budgets, assets, and overall project organization to ensure requirements and project deliverables dates are clearly communicated, understood, and executed upon. - Manage resource assignments to the project, and proactively identify resource challenges. - Actively monitor project risks and scope creep to foresee/identify potential problems and proactively identify solutions to address them in advance. - Consistently identify needs that clients may not recognize and ensure approaches and solutions are linked to objectives and future needs. - Consistently manage client expectations, ensure delivery of the highest quality service, and solicit and act on client feedback. - Communicate and document project status to clients, team members, and management on a regular basis; escalate issues accordingly via the appropriate channels. - Create and manage functional specs documentation along with project team members. - Recap and create debriefs for every completed project; facilitate discussions on lessons learned and new knowledge gained; document properly and share. - Prepare project documents such as SLAs, NDAs, execution plans, etc. Requirements: - 1-2+ years of experience in digital agency project management or experience in managing projects, especially related to design, video, digital marketing and website development. - A keen interest in the creative digital industry. - Strong communication skills (verbal, written, presentation) with excellent client relationship management abilities. - Self-motivated, organised, detail-oriented, with proficient problem-solving techniques. - Able to remain level-headed and maintain a positive attitude under pressure. - Passion for continuous learning and developing new skills in a fast-paced digital environment. - Keen interest in staying updated with the latest digital platforms and technologies. - Passion for AI and emerging technologies, with a commitment to continuous learning and adaptation. - Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Google Workspace, and other web-based tools: knowledge of Adobe Creative Suite is an additional advantage. - Required language(s): English, Bahasa Malaysia.