Kitchen and Service Crew
Job Summary
The Kitchen & Service Crew member is responsible for preparing food according to strict recipes while maintaining kitchen cleanliness and safety standards. On the service side, the role involves greeting customers, taking orders, and ensuring excellent dining experiences. Candidates must be Malaysian citizens, able to work shifts, and possess a positive, team-oriented attitude.
Responsibilities
- Prepare food/beverage according to recipes
- Maintain kitchen cleanliness and safety
- Greet customers and take orders
- Handle bill payments and customer service
- Ensure service areas are well stocked
Required Skills
- Malaysian citizen
- Able to work shifts/weekends
- Customer service orientation
- Ability to work in fast-paced environment
- Willing to learn
Job Details
Job Descriptions:
Kitchen Assistant
- Prepare food and beverage menu in accordance with defined standards and recipes.
- Clean and prepare all basic food items including portioning, battering, breading, seasoning and/or marinating.
- Handle, store, label, and rotate all products properly and in accordance with instructions and food handling regulations.
- Keeping your station area clean and tidy.
- Assist to close the kitchen properly and follow the closing checklist for kitchen stations.
- Promptly report food quality or shortage problems to Assistant Kitchen Manager & Kitchen Manager.
- Adhere strictly to safety and sanitation regulations.
- Work safely around kitchen equipment and report any maintenance issues to the Assistant Kitchen Manager & Kitchen Manager.
- Perform all other tasks assigned by the Senior Kitchen Assistant/ Assistant Kitchen Manager / Kitchen Manager.
Service Crew
- Greeting customers as they arrive and showing them to their table.
- Giving out menus and taking orders for food and drink.
- Introducing customers to our brand and menu and recommend signature menu items of the restaurant.
- Serving food and drinks on time.
- Dealing with bill payments.
- Making sure tables are clean and ensure that hygiene standards are kept at all times.
- Ensure service areas are well stocked with supplies such as napkins and tableware.
- Work closely with other team members to ensure excellent service is provided to all customers.
Benefits:
- Flexible working options (5-day or 6-day workweek).
- Attendance Allowance: RM200.
- Insurance Coverage: Up to RM100,000.
- Medical Claim: RM400 per year.
- Contractual Bonus (up to 2-3 months bonus): Eligible after 13 and 15 months of service.
- Advance Salary Withdrawal: Available anytime (subject to policy).
- Daily Sales Incentive: Up to RM300-400 per month.
- Free Meal: Once per day.
- Staff Discount: 15% on purchases.
- Birthday Leave.
- Various leaves (annual, sick, birthday, and more).
- Fast Track Career Growth.
- Extra Allowance: RM400 (for KLIA staff only).
Requirements:
- Age 18 years old and above.
- Malaysian citizen or possess a valid work permit.
- No experience required (training provided).
- Experience in F&B industry is an advantage.
- Able to work in a fast-paced kitchen environment.
- Maintain cleanliness and food safety standards.
- Able to work shifts, weekends, and public holidays.
- Physically fit and willing to learn.
Service Crew Requirements:
- Friendly and positive personality.
- Good communication and customer service skills.
- Able to work well in a team.
- Willing to work shifts and peak hours.
- Cashier/customer service experience is an advantage.
Kitchen Crew Responsibilities:
- Prepare ingredients and cook according to SOP.
- Fry chicken and prepare menu items.
- Ensure kitchen cleanliness at all times.
- Organize stock and kitchen supplies.
- Assist kitchen team when needed.