Public Attendant
Job Summary
The Public Attendant is responsible for anticipating guest needs, promoting a welcoming hotel atmosphere, and maintaining the cleanliness of all assigned public areas. Duties include vacuuming, polishing furniture, cleaning floors, and ensuring equipment is kept in an orderly condition. Candidates must perform general housekeeping tasks and report lost property immediately to supervisors.
Responsibilities
- Anticipate and meet guest needs
- Maintain cleanliness of public areas
- Report lost property immediately
Required Skills
- Customer service orientation
- Housekeeping and cleaning skills
- Attention to detail
Job Details
Customer Services
- Anticipate guest needs and desires.
- Promote a genuine, helpful and welcoming atmosphere for all Hotel patrons.
- Be well versed in all Hotel outlets, facilities and hours and endeavor to up sell such.
- Perform any other duties as may be required by the supervisor/Housekeeper.
- Report lost property immediately to supervisor.
Public Area
- Clean all assigned areas and maintain them in good order.
- Vacuum carpets and empty all ashtrays and waste bins as often as necessary.
- Polish and dust furniture and fixtures.
- Sweep, mop and polish floors.
- Clean walls and ceiling.
- Clean mirrors and windows.
- Clean lockers and toilets.
- Keep the trolleys and all operating equipment in a neat and orderly condition.